Savoye Apartamentos

The "management" is non-existent and overcharge for everything that is done. Parking, pets, lockers, renters insurance, water, everything is not included in the rent. They will double the price of any of these as they wish. They also are very bad at responding to any attempts to being contacted.

Several of the secure lockers are broken and despite being alerted multiple times both in person and email, they are still broken 3+ months. The delivery person doesn't know they are broken so packages get stolen. Several more have been pried open to steal packages. No security camera in the package room. If you have large package that doesn't fit in the locker, the front office refuses to receive the package so they also get stolen.

Please do not move here! The leasing office is a mess and the people are really rude. They also do not maintain the unit or the surroundings. For example: Consider waking up and no hot water. Nobody replaces the bulbs or lights. I had to write almost 50 emails to get a bulb replaced.

I lived here for over 2 years and this place is an expensive dump with poorly trained staffing, from leasing to maintenance. I wouldn't waste your hard-earned money for something that looks nice but isn't worth it. They DO NOT maintain the public areas and it's constantly dirty or broken. Elevators are always down since they don't want to pay to fix them, and the people who live here just let their animals go to the bathroom anywhere and leave their trash everywhere. The locals hop the fence for... the pool and throw parties and management doesn't do anything about it, until they want to raise your rent. The parking spaces are too small, and the plumbing has plenty of leaks to spill gray water on your clearcoat. They also towed my car without notice due to a BRAND-NEW reserved sign that you cannot see when parking. I have attached some pics to justify how wretched of a community this is. It’s terrible having to write this as I have been a great resident during my tenure here, but ENOUGH is ENOUGH! Lee mas

There is nothing "Luxury" about the experience here. Management is completely non-responsive. It is almost impossible to speak to a human as no one answers the phone. When you do manage to escalate, even offsite management says they can't reach the building as they don't answer internal folks either. Many of the options on the phone menu don't even work. Less than 10% of emails are responded to. Maintenance requests are closed as completed when no action has been taken. You can text the... concierge if you're willing to wait between 4 days and forever/never for a response. Lee mas