Cobblestone Apartamentos

I pay for pest control every month through my rent . Three times I submitted a request saying I needed pest control . The last time I submitted a request I included that no one came the past three times . I didn’t get an apology or anything. I looked outside and a note was on my door saying allow a week before scheduling again . So management took it upon themselves to type a note and put it on my door instead of apologizing or saying they will look into it . Jasmine answers the phone with... horrible customer service they look over my maintenance request but they want to say document everything . Maria & Jasmine have a funny way of writing notes and leaving them on the door with no apology. Horrible insect problem . They want the rent but don’t want to resolve issues in the apartment home . Also their attitudes stink. Lee mas

I moved into apartment 1063 in February of 2024. TERRIBLE APARTMENT. They charge you for a cleaning fee whenever you’re moving out of the place so that they “clean” the apartment for the next resident to move in. When I moved in the apartment was FILTHY had crumbs and food left all in the cabinets, the stove was filthy, fridge was filthy. The bathroom cabinets were ridiculous and broken. They repaint over the bathroom tub and within a month of me staying there the tub was chipping which made me... not able to take a bath comfortably. They told me they wouldn’t fix it and I would have to pay money for them to replace the tub or repaint the tub! The office MANAGMENT are rude and have terrible miscommunication. They had multiple SPIDERS and ROACHES in my apartment. The maintenance team never comes to fix ANYTHING. The entire time I stay there for 5 months I hated it tremendously. The gate is ALWAYS BROKEN. Strangers from different places come and use the pool that don’t live there. The mailboxes are always broken. The trash area is always filled up to the max with trash all over the parking area. The pets are always pooping in the grass near the apartment and carport areas. 0/10 living experience. DONT MOVE THERE SAVE YOUR MONEY SERIOUSLY. Lee mas

I moved in and there was obviously no make ready done. Stove didnt work, washer and dryer didn't work, drawer missing in kitchen still, window is dry rotted and bugs are coming out of the damaged areas of dry wall. Window leak was reported 3 weeks ago. Today there is no update. My friends window has been leaking since Feb and practically the whole top of the window frame is rotted with drywall chunks hanging and or have fallen off!

Place is bad and mainly caused by the operation. Car was broken into they did nothing, move in, the place is filthy. Move out, they charge you arm and leg for things irrelevant.
Management not understanding and just horrible place to be at.

New management is awful! Here we are in March, and this is the THIRD time I have had issues getting my rent correct. (They charged me DOUBLE this time!)

I have lived here for a few years and never had a complaint, until a few months ago when new management arrived. It’s been issue after issue, problem after problem. No water for 16 hours, being “accidentally” charged double rent, my current list goes on and on... it’s a shame that new management can’t their residents happy or even content.