Cooper Park Apartments

This is my last month here so I will break it down since the moment I moved here last month.
When I first moved in the apartment was in good condition, slowly paint started to chip off, drawers started to fall apart. The place started well to tear down. Stove started to break, they claimed it was new haha. Fridge door came off and they said they already replaced my stove so they couldn’t replace both....
Not only did I have a bug infestation all year long, but my heater broke in the winter.... Being pregnant, they didn’t think it was an emergency and didn’t fix it for a week.
Water leaked from my bedroom ceiling for about 2 weeks, not just any leak buckets and buckets of water would fill up in a matter of no time. Again not an emergency ...
Faucets, they first came into my apartment without a notice. No warning nothing just came into my apartment one day to “replace faucets”. Sketchy huh? Well they claimed for be replacing the faucets for everyone and ended up putting a completely different faucet in my kitchen sink that never worked after that. I had to get a surveillance camera in the apartment after.
Also, you only have HOT water certain times of the day. Good luck trying to find out when you can actually shower.
Rent: if your not paying it online, then your screwed. You no longer have the overnight drop box option. You have to chase them around the apartment complex for DAYS to turn in rent. They’re never in the office; when they are they are super rude.
Pool is filthy! Or closed all the time.
Got towed 3 times with MY RESIDENT sticker and was not refunded my money!
Neighbors would party till 5 am with a massive stench coming to my apartment of well of course marihuana so guess who could never invite their family members to visit?
And now that I’m moving out, they claim they don’t do deposits. They said that the deposit was an admin fee and are refusing to give me my deposit. After I asked for a copy of my payments it’s there in black and white and they are still refusing to do so.
They make THEIR own rules. And whatever they say goes.
Wish I could give them 0 stars.
This is just what I remember, but TRUST me you don’t want to live here! Lee mas

They don't fix anything, they don't answer the phones, they are never in the office and the bugs are everywhere

Electric is always down in the worst times and they shut off the water for hours on end and wont turn in on unless a reasonable amount or neighbors complain. There are always ant issues no matter how many times maintainenance comes and sprays and not to mention bed bugs. Disgusting place

This apartment overall is pretty decent for the price, but the parking policies are ridiculous. Guests have to have a pass to park in a visitor spot, even if they are just stopping by for a few hours. The office will not give passes to residents to have on hand, so if a guest wants to come by when the office is not open, they will jot be allowed to park without being towed. Frustrating and unnecessary.

I have lived many places in over 20 years and Cooper Park is a nice place for the amount of rent charged. It's very well located close enough to UTA but not too close and the staff is really friendly. My repairs are done in a timely manner, which in some other places I lived I had to wait sometimes 3 - 4 days unless water was leaking. The maintenance guy comes at the latest the next day and sometimes the same day if I call early. I have a renovated unit and it's very big for a 2 bedroom over... 1000 sq ft. I love that I can put a washer and dryer in my unit. They keep it clean and its quiet here at night. It's a relief to find an affordable place that's nice! I hope to be here for a while if nothing changes. Lee mas