21/11/24
Poor management low quality apartment
Air conditioning does not cool unit. Management does not repair A/C. Knob falls off shower. Office employee hangs up on residents and refuses calls. predatory parking charges for your visitors. This is not a luxury apartment. Holes in exterior siding. Leaky windows. Screens fall off and management will not replace. Do not give notice when repairing car ports.
Reseña de Apartments.com
Administrador de la propiedad en Villas at Lake Arlington respondió a esta revisión
Thank you for sharing your concerns. We understand your frustration and we sincerely apologize for these negative experiences here in our community. We take immense pride in our five-star community, so we can't help but feel disappointed by your... negative feedback. That being said, we would truly appreciate the opportunity to address each and every one of your concerns. To prevent any further back and forth online, we feel it would be best to continue this discourse offline. Please contact us when you have the time. Thank you.