E6 Apartamentos

I just moved in and I wanted to thank E6 for the incredible move in experience! Dee at the front desk is so helpful, welcoming, and sweet. Willie the maintenance guy is also wonderful. Very smooth move in and I had one issue with slow water pressure, Willie came up and fixed it within 15 minutes. The residents have greeted me with smiles and helped open doors while I moved my stuff. All of the amenities are clean, new, and nice. Looking forward to getting to know the community here.

I’ve loved living here. Great location and rates for downtown

I moved to E6 Apartments in February 2022. I was traveling most of the Spring and didn’t notice anything was wrong until the summer of 2022. I started feeling sick and the symptoms kept getting worse. At the same time, I began noticing mold spores surrounding the air vents in my apartment. I also found noticeable mold spores on my clothing and furniture in my apartment all within a few days.

I alerted apartment maintenance immediately (8/3/22) and went down to the leasing office to explain... the situation. There was zero sense of urgency from the staff and when maintenance finally showed up to “handle the situation”, they washed off the mold spores surrounding vents and marked the maintenance request as "completed" (8/5/22).

It was clear that I needed to take matters into my own hands. I hired a mold inspection company (Austin Mold LLC) to come out to my apartment on 8/9/22. After conducting the inspection, the results came back with mold levels that were off the charts (even the air samples). The mold inspector said the HVAC system was circulating mold throughout the apartment and I had been breathing in large amounts of mold spores which “seemed to be caused by water damage."

I presented the report to E6 Apartment management and they assured me the mold had been taken care of by maintenance.

I continued to feel sick and symptoms kept getting worse. I finally checked into a hotel and scheduled an appointment with my doctor. My lab work came back and I was told I had “mold toxicity” which I learned was an illness caused by exposure to mold spores and mold biotoxins.

Management at E6 agreed to release me from my lease early if I agreed to sign a NDA. They were unwilling to reimburse me for my hotel, moving costs, damages, or the two months of rent where I was unable to live in these harmful conditions. I refused to sign this agreement and moved out of the apartment.

It was confirmed that pipes had frozen and burst during the big freeze in Austin in February 2021, resulting in water damage and ongoing moisture issues. I imagine a lot of rentals in Austin are experiencing mold issues from the 2021 freeze and it’s unlikely that management is conducting proper mold remediation considering how costly it would be. What’s the need if they are able to keep their units occupied relatively effortlessly with the influx of people moving to Austin? Hopefully my story helps you make careful decision in choosing where you rent. Lee mas

E6 has decided to change its parking policies to make guests/visitors of residents pay. There was no mention of this when we signed a lease. Very disappointing

It is a great, friendly, welcoming and relaxing environment!