Echo Apartamentos

Very nice apartments! I only recently moved in, so my experience is limited. But I appreciate how clean the building is, my unit seems very well maintained, I haven't seen any bugs. The price of rent is quite high, but there are no surprise fees.

The Echo is a nice, clean place to live. The Staff is courteous and professional and responds immediately to any requests.

I love living at Echo! The maintenance and management team are wonderful!

There are several major issues I'd consider when viewing the property:
- management is relatively unhelpful if you have a problem. Often, their accounting isn't correct, and you won't get a refund or your deposit back unless you continuously follow up with management.
- the apartments are not sound-proof at all. You can hear everything outside in sharp detail.
- the building is poorly made. We can hear every time any of our neighbors flush the toilet because the sewage pipes run through our... walls. So fun when we have guests over for dinner.
- there are two elevators for the entire building (300+ units?). Often, at least one is broken. Also, one elevator is dangerous. It broke while my neighbor was in it, and she was trapped in it while the elevator cycled between trying to go up and falling down. After this incident, that elevator was put back in service, but still rattles disconcertingly and won't let you off at the 5th floor. Lee mas

Since Greystar took over, the customer experience (besides maintenance) has dropped to lowest level. Office staff is not approachable, not responsive to communication, slightly rude, fake, & general do not care about us. The energy exuded now comes from a negative space. Very dissatisfied with the level of customer service.