High Point Preserve Apartamentos

If you value your sanity, DO NOT MOVE HERE. We have had nothing but problems since the day we were handed our keys.

This place is infested by wasps, just one cursory glance at any of the buildings will provide evidence of this, but the worst is buildings 18 and 19.

The Pest control company that we pay for with rent is A JOKE. I’ve never met people who do their job less than this pest control company. Office staff and manager has tried to make pest control do something, but it’s been like... pulling teeth and they’re tired of dealing with it. I’m tired of it too and I wish I could give up as they seem to be doing. But I can’t. I live here. With about 30 wasps INSIDE my bedroom in the past month and a half.

There is also a scorpion infestation!! We’ve only been here two months and have already had to deal with several scorpions. Last night, there was a baby one in my living room. We could not even sleep in our own apartment!! I am so afraid every single day!

I have had no peace of mind since moving in. I’ve talked to and visited the office dozens of times now, and all I hear back is “we’re still waiting on a response from the pest control company.”

The pest control company can not help you. They are NOT equipped to deal with a serious pest issue. They showed up with a rickety ladder and a stick to take care of the wasp infestation, left without knocking down the nests, and then LIED to the leasing office and said they took care of the problem.

I’m already stuck here in my lease, but PLEASE save yourselves. Do NOT live here. Lee mas

DO NOT MOVE HERE. This is not a home, it's strictly a business. They do not care about you or your property. Our car was stolen this weekend and no response and no way to contact anyone. They delayed our move-in date for a month (leaving us homeless until we found a temporary space) and when we did finally move in to this brand new apartment, the air conditioner wasn't working, the oven not working, etc. Valet trash service is spotty, mail gets returned b/c they won't update their information,... wild boar were roaming the property (seriously) and it's a nightmare to get anyone to respond or resolve anything. If you are a fan of multiple property wide text message a day reminding you of all the property rules but no support and a I don't give a care attitude, then this is the place for you. Lee mas

Wonderful apartments! I am currently in another state and was so glad they had virtual tours on their website and plenty of pictures. I called and worked with a leasing agent named Ashly and she was amazing. She had great customer service, answered my questions, was very kind and went far and beyond. The apartment complex is beautiful and it’s great that they have great staff as well!

They keep moving move in dates. and they lie about availability

Buyer beware! They switched my move in date almost two weeks before my move in (through email, no phone call). I put my deposit down months in advance! I already had movers booked. They pushed it back 30 more days with the possibility of another 4 weeks on top of that. Then they tried to sell me a more expensive apartment, that I had to sign for asap, so I could make my original move in date. Terrible business practice and terrible customer service.