Lantana Ridge Apartamentos

The staff was over the top friendly and so full of enthusiasm!! The young lady Mrs Katz was so kind and eager to help me and answer all my questions!

I've lived in this apartment complex for two years, and it has been quite an experience—unfortunately, not a positive one. During my time here, I've witnessed almost 30 car break-ins, often waking up to the sound of shattering glass in the early hours of the morning. If you decide to tour this complex, I strongly suggest taking a look at the vehicles to see which have been targeted. This has been an ongoing issue for over five years, according to what I've learned.

What’s most upsetting is the... lack of urgency in addressing emergencies. My fiancé and I once returned home to find our apartment filled with strong fumes—unsure if it was a gas leak or chemical fumes. We called the complex’s emergency line, but we never received a response from the maintenance crew, leaving us to fend for ourselves.

Additionally, the trash pickup service, which was reliable in the first year, has become random at best since a new company took over. They can come as early as 6:00 p.m. and as late as 3:00 a.m., and sometimes, the trash is just taken out of the bins and left on the ground until the next day. To make matters worse, there's a persistent cockroach infestation that the management seems unable or unwilling to address.

Our building is also located next to a construction site, meaning we're constantly disturbed by loud music, hammering, and heavy machinery throughout the day. If you work from home, this construction noise would be a huge issue, and I strongly recommend looking at other complexes.

Given my experience and the cost of living here, I do not recommend this apartment complex. If you're looking for a reasonably priced place with a better reputation, there are plenty of other options in the area. Lee mas

The staff were very helpful in helping me get my apartment booked! They sent me photos of the property and were always willing to explain things to me as I’m a new renter.

Major pest problems and smoke comes in through the ventilation system. I became very sick living there and I believe it is because mold is growing in their AC vents.

A great community! Great staff in the office and on the grounds. Everybody is always helpful and neighborly. I have always been a fan of SW Austin and this is an ideal location.