23/2/24
Looks can be deceiving
I moved here from a sister property and regretted every minute until I left. The apartment was not clean, the microwave had rust inside and upon arrival the office and maintenance staff were inside pretending to clean the apartment. One of my bathrooms was purposely flooding by the upstairs neighbor and maintenance did not respond. After finally responding, the repairs were subpar. One contractor put a hole in the tub. The bathroom had mold damage which no one cared to address. You can hear... every noise from the apartment above you as well as the road noise was non-stop. The office staff was not helpful, especially if you complained. I would not recommend Onyx183 to anyone.
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4 personas encontraron esto útil
Administrador de la propiedad en Onyx183 respondió a esta revisión
We're truly sorry to hear about your experience at Onyx 183. Our team aims to provide a clean, comfortable living environment for all of our residents, and it seems we didn't meet your expectations. We take your feedback seriously and would... appreciate the opportunity to speak with you directly. Please get in touch with us at cdonyx183@liverangewater.com at your earliest convenience. Thank you, Onyx 183.