RETREAT AT NORTH BLUFF Apartamentos

I recently moved here and it was a seamless experience. The staff was well organized and made me feel right at home. I have not had any issues arise that have not been promptly addressed and I love my apartment especially for the price!

I've been a resident here for 4 years and management has turned over multiple times. Community maintenance has been neglected throughout that time (gates that don't work, lighting in buildings and the grounds that doesn't get replaced when reported, etc) but they're currently doing some work on that so maybe that will turn around? Maintenance issues in my unit typically have been resolved promptly until recently. My a/c has been out for a week and keep getting generic answers about how... they'll tend to it but no one can tell me specifically what is wrong and when it will be repaired. If you're looking for a place that is communicative and respectful of their tenants, look elswhere. Lee mas

My neighbor and I recently had a fire in our apartments and the smoke alarms never went off. They have never provided a reason for the fire or replaced the dryer recommended by the fire dept.

They don't know how to communicate...they don’t care about you or your safety.

My apartment is nice and I do not mind the location. Before we moved in, we found the people we spoke to on the phone very helpful and reliable.

However, my partner and I are slightly annoyed now that we are here.

We moved here in July, the dead of summer, to find that the pool was closed for resurfacing. I don't know why they chose to do this in the middle of summer. What we did not know is that it would still be closed until mid-August. It "reopened" Saturday but they did not give the... gate code to anyone. They also seemed to forget to mention it is closed every Tuesday, so we showed up again today to a closed pool only 3 days after it opened.

We have a garbage fee which is funny because the trash and recycle dumpsters right outside our door are overfilling and spilling all over the ground and parking lot. This probably explains why our neighbors have cockroaches.

A pool table was advertised but we have not seen one. There was also some nice outdoor furniture around the fire pit but it disappeared about a week after we moved in.

The dog park is very spacious so we enjoy this aspect. I hope that they will start fixing the fences because my dogs are sneaky and the wooden fences are covered with gaps. Lee mas

I have not officially moved in yet, but I'll definitely update once I do in a few days.

First, Christa originally answered the phone when I called to see if I needed to make an appt to view apts. No appt was necessary and she immediately asked me what I was looking for, when I wanted to move in, checked her availability against that info, and told me to come right in to view the apartment.

Second, I got to view the actual unit, not just a bummy model unit. I also took a drive around the... complex before going into the leasing office (the gate was open for the car before me) and noticed how clean the looked from a glance. No overflowing dumpsters, no trash or poop everywhere, and even the residential patios looked nicely kept.

Third, Randy L led me on the tour of the apts. He was by far, one of the coolest people I've ever met in a leasing office. He made great conversation on the way to view the unit, answered all of my questions, and was extremely helpful. I'd refer someone to view apts on his services alone.

Fourth, as before mentioned, I viewed the unit I'll be leasing, so it was already clean (vacuum lines still on the carpet, although it'd been shown that day already). I've had horrible experiences with roaches and didn't see a thing that made me worry. The entire apartment was spotless and made me feel really positive.

Finally, the grounds are gorgeous and well kept. The dog park is fenced and residents only, and CLEAN. The pool is clean, even though it's like 30 degrees on a Thursday.

I think I'm going to love it. I'll post a follow up review two weeks after I've moved in, but for now, it's definitely a 5 star first impression. Lee mas