MAA Shoal Creek Apartamentos

MAA Shoal Creek is a wonderful place to call home. Beautiful apartment. Spacious and modernly updated. The staff is great. Very quick to answer and solve your questions and needs. The neighborhood is quiet and peaceful. Perfect location to get to 183/121/360 and 35 pretty easily. And near a hospital as well.

Relocated here for work and the apt I originally signed a lease on was not available had to re-sign a different lease. The apartment was filthy when I moved in, dead roaches in all the cupboards and the kitchen light fixture was full of them too. Bathroom sink was leaking underneath and called to have it fixed. By the time they got there, my bathroom had wood rot under the sink, water damage everywhere. No screen on sliding glassdoor, which by the way didn't lock when I moved in either. ... Dishwasher would fall on my feet everytime I opened the door because it was secured. I paid for Express cleaning when I moved out, was charged on 8/17/2023 and I paid it in full on that day. Payment even shows on their resident portal but now what to charge me again on 9/17/2023. Can't get anyone to call me back or respond to an email but want you to know that it will go to collections. Please don't move here if you want your sanity. Wifi was always going in and out and I worked from home so that was also a nightmare. Looks like a great community, perfect location, but don't be fooled. Look elsewhere Lee mas

My experience has been terrible as a whole. They are strict with on what they need from you but don’t extend the same courtesy. Create their own rules regarding pet exemptions as opposed to following the laws. For being in the business of renting people apartments, they fail the care, attention, and maintenance needed to make it feel like home. Trash is an issue here, as well as pet waste. Lots of hidden charges that get pretty ridiculous and high. They’ll charge you a $80-145 cleaning fee when... you move out but turn around and tell you that they had to change out the carpets and send you an almost $900 bill for it…don’t feel like writing a novel so I’ll leave at that. Lee mas

Maintenance is a joke, exterior lighting for your safety is not a priority, the trash piles up every week, the dog disposal units constantly overflow. This place is the most over priced and over rated I have ever lived in.

Sommers was my agent and she did not forget any of the details I requested. She contacted me shortly after my first visit when an apartment that met all my requirements became available.

Andrew, Sommers and the staff were friendly and approachable. I witnessed their interactions with a tenant while awaiting my tour. They treated the tenant with the same courtesy as the showed me, a prospect.