The Morgan Apartamentos

I was shown a renovated apartment, but on move in day it was not renovated and I had to take it. The property is very rundown. Everyone in the office lies to you. You submit work orders and the delete them from the system without completing them. I’ve been here since July no work orders have been completed. The seal around the bathroom since has hair sealed in it and mildew behind the faucet. The painted over the food on the cabinets in the kitchen. The balcony door has some very ancient... hardware. The hardwood floors are peel and stick with concrete underneath. Bedroom doesn’t have ceiling light and the switch has to stay on for me to use the socket to charge my phone at night. The ac is so old it hmmmm all night and something is crawling inside the walls. They make you get 300k renters insurance because the property is so old. Parking lot has so many pot holes. Unless you are trying to sacrifice for a bigger goal do not move here. Oh and USPS won’t deliver my SHEIN packages I have to pick them up. They said this is a high theft neighborhood. Someone also damaged my car in the parking lot. Lee mas

I moved in last month (November 2024) on a “special” the WORST mistake I’ve ever made!! Seriously! Before moving my things into my unit I walked it with a leasing agent I seen two roaches I asked her to please spray before I moved my things in. Supposedly they had sprayed but couldn’t give me a time and date when it was done. It takes them FOREVER to fix things in the apartment. The water either gets super cold or super hot!! There’s no in between I hate that I signed a 15 month lease. I’m... honestly thinking about paying to get out of it because it’s not worth the headache Lee mas

We lived there 5 years and recently moved out. They not only did they keep all of our deposit and pet deposit but are asking for $300 more. They won’t give us details on what is wrong. All that’s on the “invoice” is tub and toilet $400 and a $250 cleaning fee! There is $100 missing patio blind charge as the blinds broke we didn’t ask for new ones, we just put curtains up so the blinds are on us. They are remodeling the unit so I doubt they cleaned it but they will after the remodel, I guess... that’s what we’re being charged for. I even mentioned that to the woman that answered the phone that I know you’re doing a remodel as it’s on the website listed as “recently remodeled unit.” Her comeback was, “well we don’t remodel every unit.” I said, “but I already have a screenshot that you’re remodeling that one!”

When we moved in, all they had done was paint the tub! So it has been flaking the entire time we were there. The master tub had orange stains in it from the a/c drain. The maintenance men finally came in to deal with the leak from it and we were told the overflow was broke. So the water was sitting in the rusty pan and then draining into the tub. Their fix was to put a wood screw and drill holes in it so hopefully it would drain quicker.
When I asked what was wrong with the toilet, she had no answer at first then I was told I left urine in it! It was that neon green Mr. Clean stuff, I left it in there after I cleaned the toilet. So I guess I being charged for that.. I asked what they consider normal wear and tear for 5 years, again no comment. I was told to call Paul’s and find out from them what can be done because my pet deposit wasn’t correct either. We moved in under a different ownership. I had proof, but my husband and I have emailed and called left several messages for Victor and we have had zero response, it’s been a month now. We decided that we have to pay it so it doesn’t go on our credit even though it’s wrong, what else can we do? They refuse to work with us or give us any more information, we just decided to warn everybody else that is about to move in or out do a walk-through WITH them! Take pictures we did but they refuse to talk to us now, we did not do a walk-through with them. They said they couldn’t do it at 4:30 in the afternoon. We trusted they would do the right thing as we live there for five years, never late on our rent, never, a complaint, never bothered them, but this is what we get in return!
Lee mas

I have had issues since move in. Yes they credited my account for the inconvenience but it was just the start. I’ve had wasps in my home, the post office has been told my unit was vacant 4 times during my lease, a/c goes out ever other month, rude management, service tickets being avoided, water issues 2-3 times a week with short notice. Not to mention I’ve seen a family of rats come in and out of buildings. The pictures are not always what you get and application approval can sometimes take... weeks. I would live in my parents nonexistent basement before renewing Lee mas

I've lived here for about 5 years. In that time I've had over 6 different managment companies, and more than twice that in property managers. Everyone one is more incompetent than the next. The office staff is rude (unless they are selling you a lease). Seriously live anywhere else. I will not be renewing once my kids graduate.