26/7/23
New Management, New Environment, New Vibe!!!
We've been residents of Cedar Park Townhomes for nearly 20 years and have seen numerous changes in management. The current management, lead by Office Manager Linda, staffed with office personnel Isaac, Latoya, & Shannon, Maintenance Manager Germon, and his workforce of Justin, Marcus, and Bryan (forgive me for any misspelling of names) are OUTSTANDING! Previous management have allowed garbage to pile up near the trash bins for days , substandard responses to maintenance requests/issues & the... mediocre repairs, unruly children causing chaos and damage, irregular lawncare and property upkeep, improper parking of nonresidents' vehicles, and disregard of complaints/concerns of actual or possible criminal activities/behaviors. We've unfortunately experienced each one during our time here.
When the new management arrived, correspondence regarding their objectives and the expectations of residents were explained. Residents were instructed to register their vehicles with the complex and visitor parking was addressed. The trash bin pickups were changed to twice a week, which has eliminated their overflow. Residents were held accountable for the actions/behavior of their children, guests, and themselves (I noticed that the "problem tenants" are no longer here). Maintenance requests have been handled "expeditiously" and satisfactorily. The office staff are very friendly, empathetic, and competent. The entire atmosphere of Cedar Park Townhomes is extremely pleasant and the vibe is amazingly positive. The sign "Welcome Home" at the entrance of the complex has definitely taken on a whole new meaning for us! We appreciate the care, communication, and energy of the new management staff. I would now refer others to live here in a heartbeat, without hesitation. Cedar Park Townhomes has once again become a fantastic place to be proud to be a resident, "WELCOME HOME"!!!
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