27/2/25
Verified Renter
The apartment itself is nice - Pools been closed a while now with no info from office. Edith bullies a lot of the tenants, so much so that a lot of people don’t even like calling in to ask questions or for help. No places for adults and their kids to lock up bicycles and or scooters but office will inspect your porch and if you have even just one thing that doesn’t fall within what’s allowed on your porch from the lease you get fined. Including a child’s bike. Every building has 3 floors but no... elevators in sight. Trash compactor is still broken. My neighbor has trash in front of their front door but it’s the porches that matter more I guess? Each spring the 2nd and 3rd floors of every phase two building become the perfect homes for birds of all kinds. So that means every walkway is covered in bird poop from spring until whenever you beg enough for them to come pressure wash. Charged a monthly pest control fee but I have never seen a single person spray down any part of my building.
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Administrador de la propiedad en Regal Parc respondió a esta revisión
Hi Haley, Thank you for your feedback. We’re glad to hear you enjoy your apartment, and we appreciate the opportunity to address your concerns. Our compactor is currently under repair, but we do have a temporary container available for residents.... Power washing is scheduled but may be delayed due to water restrictions and weather conditions. We actively monitor valet trash service, but unfortunately, not all residents comply with the guidelines. If there is something we missed, we apologize and will address the issue. Pest control services are available every Monday, and we’d be happy to add your home to the list—please submit a request through the app. Additionally, we offer storage units and garages for extra space if needed. Please reach out to us at (512) 249-0490 so we may assist you in moving forward towards a resolution.
