15/11/24
The Property Needs to do Better
I have lived in this apartment for several years now, and this apartment tries to drain the resident pockets dry. They Literally nickels and dimes residents over any upgrades that they decide to do in the apartment. For example, they decided to add "smart locks" to everyone building and charge every resident $40 in addition to their rent due to this upgrade. Also, they had charge $ 30 for valet trash not included in the rent, so understand the price you see, there are additional charges as well.... Also, they only allow to ATT internet here they have made it, in which you can't get any other internet provider beside ATT.
In addition, 4 people cars has been vandalized. One car was on 4 center blocks. So why, they are charging residents for "smart locks" they need to have security guards walking the premise. They had a security guard for 1 week after this incident and then it stop.
Now when it comes to the staff, love the Maintenace staff). They are always helpful and willing to help with any problem.
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en Cue Luxury Apartments respondió a esta revisión
Thank you for recognizing our maintenance team’s efforts. We’re here to listen and regret any aspects of your experience that haven’t met expectations. To keep residents informed, we send out email updates for property upgrades, including iApts, and... communicate any new fees at lease renewal time. Security is present throughout the week to support a safe environment, and our office is always open to discuss any questions or feedback. We appreciate the opportunity to ensure a positive experience for you.
- The Cue Luxury Apartments Management Team