5/1/23
Do not move here
Since the new management has taken over, this place has gone downhill. I will be moving out next time my lease needs to be renewed.
- No security; originally signed a lease when there was 24/7 security
- Elevators are always down
- There was a time with the elevators were down and the building stairs were left unlocked and unlit for anyone to come into the building as they want
- Management is not professional and doesn't handle challenges as they arise
- Building is not cleaned every day... like it used to be - only the lobby is cleaned
- Management ignores residents' requests for improvements
- Homeless people have been found sleeping in our lobby and bathing in the pool
Reseña de Apartments.com
3 personas encontraron esto útil
Administrador de la propiedad en Carlisle and Vine respondió a esta revisión
Thank you, Alysen, for taking the time to outline your concerns. We regret that your stay at Carlisle and Vine hasn't been reflective of the carefree, comfortable experience we strive to cultivate for our residents. From your review, we see that you... have quite a few concerns pertaining to our community's overall conditions and our customer service, among other issues; we're sorry for that. We hope that you'll reach out to us at carlisleandvine@zrsmanagement.com so that we may have an opportunity to address the specifics of your situation and regain your confidence. Thank you.
