Claro Court Apartamentos

Ive complained in person and thro the service part of our 'app' we have access too. About how there is never hot water, as an adult i would deal i guess but i have an almost 2 yr old. We have to boil 4-5+ things of water just for her to have WARM water for her bath.

Roaches Ive have requested pest control 4 times and ive lived here for 3 months and our front door doesnt seal properly on the bottom so there is constantly a draft, like the door has been kicked in before nothing has been done.... Added uilities to our bill when we were told that was already added, it went up almost a whole 70$ more than normal.

Not to mention (this isnt the offices fault but who they use) to pay online it cost an extra 25$, which is a lot. i understand 3-5$ more but a WHOLE 25$? to pay my rent online?

Ive been speaking to my boyfriend about breaking the lease multiple times because of how bad this is. With how much you pay for rent and how they 'tried' to make it look so nice.Its just not. We chose this place because the convence they add a washer and dryer in the apartment for you and it was still fairly 'cheap' for the prices around this area. Lee mas

I really hate being negative and leaving bad reviews, but I just have to say something here. Please DO NOT live here! The front desk people are super kind, but that doesn’t make up for the terrible quality of this place. There is never any hot water for me to use, particularly in the evenings and mornings. They use a shared boiler system here for the entire apartment, and since I live on the third floor, I just don’t get hot water if others are using it. Of course, I was never informed of any of... this before moving here (there are several unpleasant things I wasn’t informed of before signing my lease, but I don’t want this review to be too long) I literally go days without showering most times; I’m extremely stressed by this place! After leaving more than 5 maintenance requests and contacting code compliance, they’ve come to the conclusion that there’s nothing that can be done. Couple that with all the added “utility” bills they add on to my rent (which they explicitly told me before signing were already included in the rent), the amenities advertised on their website that turned out to not be included, this place is just so sketchy and I really regret moving here. If you can help it, I’d highly advise to look elsewhere. I’m just counting the days till my lease ends so I can flee from this place! Lee mas

In my experience as a resident AND leasing agent here at this property I would tell anyone to live under a bridge before leasing here or with Paul’s corp. This property is run down with roaches EVERYWHERE. Some of the buildings had rodents residents were complaining about. Holes in walls behind fridges were mounds of roaches were coming into a an occupied unit where someone stayed. This Managment company is NOT for residents. The property manager changed FOUR times in the span of 8 months. The... renovations they claim to have done are cheap and poorly finished and rushed! Oh and those washers and dryers aren’t full sized so don’t get behind on laundry and only certain units have new washers/dryers the rest are old and look disgusting on the outside and inside. These apartments are a rip off and a scam. The leasing office staff from the assistant Down to the leasing and whatever next property manager are rude and inconsistent. They had people staying here that did not have a lease signed between the Managment company, or the tenant that they were wrongfully trying to evict. I hate I ever leased to anyone here at the property I didn’t know how extremely run down it was until I was offered a position in the leasing office. I wasn’t one to keep quiet about the things I seen and the foul play taking place, and because I too was a resident at the time of employment I felt whole heartedly what some of these Residents dealt with. These apartments were initially made for senior citizens only. Even the largest one bed available is still extremely small. Please save yourself the heartache, headache, and legal fee money and lease elsewhere. Paul’s corp is a HORRIBLE Managment company. Lee mas

Office screens calls and won’t pick up for residents they don’t want to talk to. Very hard to get a hold of. Also now running a super shady towing rule and cars are getting towed left and right for no reason.

It so sucks I have to write this review as up to this point my stay has been amazing, but I had both my car and truck towed for no reason. Both of them were registered to the apartment and both were towed on different days for no registration. I had to pay 170 dollars to get my car out, and had to drive and get my truck out. Both the apartment complex and tow company have admitted they are in the wrong, yet neither of them would provide a solution besides "I'm sorry that happened". I am out of... pocket 170 dollars for something I did not do. This is very shady and unprofessional. Lee mas