Lennox at West Village Apartamentos

If you're considering a move to Lennox West Village, I hope you have a lot of patience and low expectations. I recently moved in, and I can't express how disappointed I am with my experience so far.

From the moment I submitted my application and paid the fee, there was zero communication from the leasing office. I had to call several days later just to check on my approval status, and their response was a nonchalant, "Yeah, you were approved instantly." They never sent an email with a checklist... of things needed before moving in, and every time I called, I felt like I was bothering them.

The leasing office also messed up my lease twice, forcing me to wait until my move-in day to generate a new lease for the third time. This was particularly stressful as I was traveling 18 hours to Dallas and was unsure if I would even have an apartment upon arrival.

When I finally moved in, I was shocked to find that the AC unit was broken, making the apartment uncomfortably hot. To add insult to injury, the unit was extremely dirty—my socks turned completely black on the bottom just from walking around. I soon discovered that the toilet was broken and it took several days for maintenance to fix it, not to mention the ice maker that also didn’t work. Although the unit appeared recently painted, the painters covered outlets and cable wiring so thoroughly that I couldn't even connect to the internet.

As if all that weren't enough, my neighbor is incredibly noisy, making it impossible to relax or get a good night's sleep. I can hear loud stomping from above, as if an elephant lives there.

Overall, my experience at Lennox West Village has been extremely disappointing. If you're considering moving here, I strongly recommend looking elsewhere. This place shows no pride in their service or in the community they represent. Lee mas

Do not live here if you work from home - the fire alarms go off MULTIPLE times a day every single day. The location is amazing and the rent is affordable but it is so ridiculous that we constantly have to listen to fire alarms blaring throughout the building when there is no fire. Office does nothing to fix the problem & just says they are “working on it.” It has been happening for 4 months now.

This complex is currently forcing the majority of their tenants out one by one for construction that was clearly planned before signing leasing. BAD FAITH - AVOID AVOID AVOID

DO NOT MOVE HERE. In addition for the public spaces being unkempt, the apartments are gross, not well maintained, and you can hear everything. The elevators hardly ever work, and they try to charge more for rent than brand new high rises. After you move out, they'll try and claim you owe them money for cleaning and damages that NEVER occured. Unless you're interested in trying to be extorted, don't do it. There are SO many better places to live in Dallas.

If you're up for living in a good retail location, that one star is for you. This place gives me the shivers thinking about it.

This place is not quiet and there's no privacy. Construction going on everywhere, no warning that there might be construction workers at your window.

I know apartments are more expensive in uptown but this is nowhere near worth it. The elevators are broken all the time and their idea of renovation is doing work on the outside of the apartment and painting over... everything. No joke, the elevators were broken at least once a week and the floors are painted black because that's the easy thing to do. Everything has a band aid over it.

No customer service and the management is beyond rude and insensitive. If you overpay because one of their staff members gives you the wrong information good luck with getting your money back. And I'm not talking about loose change.

There are gross smells everywhere and it's like living in a garbage can walking through some hallways.

I REALLY hope that someone reading this saves their money and goes somewhere else. This place does not deserve business. Do yourself a favor and DO NOT move here. Lee mas