Lexington Apartment Homes

Pest control would come and put a few clicks of a gel in the cabinets and move on. The roaches kept getting worse. My neighbor upstairs had the same issue. After months of constant complaining they finally had them come spray and we had to remove everything from cabinets in kitchen and closets and bathrooms. We stayed away for 4 hours per recommendation. Less than a week later, the roaches were back. Instead of them treating the whole building, they did the minimum. I complained again. Alex... told me they would call pest control to have them bombed the apartment. We left the apartment and came back. Less than a week later, more roaches. We complained again. We went thru the whole apartment with tape sealing off all holes thinking that would help. We even taped around the sink and under the microwave because they would appear anytime I cooked. Alex said when the pest control came this last time, he would be with him to see what I was seeing. Did he come with the guy? Of course he didn’t. I explained everything to the guy what we had going on, what had been done, and how long we had been dealing with it. I had requested out of my lease several times due to this but that fell on deaf ears. While standing there talking to the pest control guy, here comes a roach crawling out of my cabinet. He killed it and said these were German cockroaches and the whole apartment must be vacated in order to properly treat it. He also informed me that they did not come to bomb my apartment due to the canisters that were used. The office had maintenance do it in order to avoid paying for it to be properly done. He said they were going to be fined for it. He said the level of infestation I had, I should just get rid of everything. He went to the office to report his findings and then I was told that I could end my lease. HOWEVER, they refused to let me out immediately of my lease and instead required me to stay 60 days AND charged a reletting fee. Are you people insane??? Well, needless to say, I am in the process of going to small claims court over all of this. I have the report from pest control (he was gracious enough to provide me with a copy) all my pest control requests, pictures, and email correspondence with management.
To be treated as though my complaints were not valid and then to penalize me for it is absolutely unacceptable. When I refused to pay anymore rent let alone a referring fee, they had the nerve to present me with a Notice to Vacate.
Lee mas

The tour apartments look great however if you walk the property you will find otherwise. You pay for pest and bug monthly yet they never treat your apartment. AC leaks leaving area soaked with water. Ventilation smells from other apartments. Several units have animals but do not have registration. Sever cockroach problems in several units. Avoid for price they are asking.

Long time resident here, this is by far the worst management ever here. Constant year-long broken promises about fixing basic amenities 'next week'. It took 9 months to final fix the laundry rooms, where almost all machines were broken, only for half to be out of commission AGAIN within only 2-3 months. And the pools.... they were closed abruptly on Labor Day 2022 with promises all 3 would be renovated "soon"(one was closed already for 2-3 years). But instead of work over the winter,, it did... not begin until early August 2023, right in the middle of a scorching 105+ degree hot summer... They are extremely insensitive to providing basic needs expected. They pour money into remodeling empty apartments, but can't even fix a cordoned-off gazebo with a grill. ... Previous management kept things fixed, held regular social gatherings. The absolute minimum is all you see here. Lee mas

I moved in during June. The AC was not working. I would put in maintenance request after maintenance request about it as I couldn't sleep there due to it being so hot. They would come quickly, but it wouldn't get fixed. They would come and put this temp gauge laser thing to the vent to see what the temp was and then add Freon. The head maintenance man said that he was sorry that so many in the complex are experiencing the same thing. He said we add freon and most of the time it causes more... issues but that is all he can do. He said they buy cheap units and he could add a ceiling fan to my dining room. That was put up there 3 months later. They weren't going to fix it and wouldn't hire true professionals to do the repairs so I had to go buy a window unit. I drove around the complex and saw that many people had to do the same. Fast forward to the winter months... my Heater doesn't work. I don't even bother to put in a request because not one item I have sent a maintenance request for besides the garbage disposal has been fixed so why waste my time. Ive only had 1 functioning bathroom since I have lived there. They have huge plumbing issues here and they don't know how to fix it. The stove top doesn't get hot enough to boil water on. There are baseball size holes in the ceiling for 3 months and they still haven't fixed that. The whole complex smells like weed and dog poop. Do you know how disappointing it was to move into a new apartment and from day 1 to have issue after issue with no resolution? Needless to say I am breaking my lease and moving. I feel like the next person moving into this same unit should know about the toilet, AC, and Stove before choosing it because you will never be able to live comfortably due to those things. They shouldn't be able to get away with this. I can't even imagine how many requests went in for the unit I am at. Nothing works properly. There is no excuse for it. It has made a difficult time in my life become worse. There has been not one night I was at peace living here. It has been very draining. I can't wait to move and be at a place that is comfortable and actually feels like a home. Its been 6 months of hell here. Lee mas

I have been complaining about the Lexington apartments since your company took over all I get is excuses and work order request on my apartment that are half done or take 2weeks for someone to get to. In my years of renting on any property or property group never took longer than 3 days. I have a light outside of my apartment that has been out for months and I have 2 use my phone to get in my apartment when it gets dark. It has become a trashy environment and glass in parking areas I pay for... trash service for it to always look like a junkyard. I think this company is ok with the bare minimum and the only reason I stay at this property is because of my child school. I know they try to cover up and put message after you write about them instead of excepting responsibility for their property. Lee mas