Main 3 Downtown Apartamentos

I've been here 7 months and I have been disappointed in my experience. They tout themselves as a luxury building, but there is nothing luxurious about it. All of the amenities are broken or in a dilapidated condition. Currently the phone number to the office is disconnected. That was not great when all of the elevators in the building went out of service two nights ago. This was not deemed an emergency by the overnight maintenance call center. When taking the stairs 8 flights down, I found where... a homeless person has been sleeping in the stairway, along with puddles of dried vomit and urine. We have received no communication about the phone number being disconnected or who to call if there is an emergency maintenance issue. When I asked for contact information for someone who does not work in the local office I was told they couldn't give it to me and I just got a random generic email address and phone number. The gate in the parking garage has been broken for months. We received one email on that about a month ago saying it would be fixed soon, but it's still broken. The callbox/key fob reader at the front door goes out constantly. They constantly bombard my email with the same 4 generic messages, but seldom communicate relevant information. They will tell you that big changes are coming, but they won't tell you what they are, or when they'll be here. Oh, and forget about getting packages delivered here. You have to use the service Fetch Packages for deliveries. Just check out all of Fetch's 1-star reviews to see how well it works.

The staff in the office was pretty good at first, but once the two leasing agents I used to deal with left, it's gone down hill. I'll give the staff the benefit of the doubt and assume that Sentinel does not provide them with the tools, budget, and training they need to provide the advertised service and amenities.

The actual unit is fine, a little dated, but I enjoy the space and views. Most of the residents I've met are friendly. The location is good. Humberto on the maintenance staff is great and hard working. I really appreciate him and his work. Lee mas

I love the location of the building and my unit, but the Sentinel management team onsite is utterly terrible. Consistently- they have been rude, condescending, and irrational. In the instances in which I have had to interact with the Team- it's clear that their negative attitudes starts from the top down; they witness how awful the manager speaks to residents and follow her lead accordingly. As a paying resident/ their customer- it's unacceptable, and I have had to get Corporate involved on more... than one occasion. Additionally- the team members that live onsite do not follow the community rules- specifically with regard to their own pets. If you are looking for a welcoming environment with kind staff- keep searching, this place is not it! Lee mas

I currently live here and regret signing my lease. Management has change since. I would give this place a no star if I can. Cars are getting broken into and stolen on the 7th and 8th floor. The stairways are occupied by the homeless. Front door is not secured. We are supposed to have security but nowhere insight. Mailbox are always broken into. Marijuana smells through out the building and seeping into my unit have to cover all vents. Parking gate always broken. Management doesn’t give out memo... on situations of what’s going on the property. At this point they just want to collect money. Do your own research and talk to the tenants. Worst place I ever lived. Lee mas

I won't say this property is the worst.. but it is VERY dirty and outdated. When I first toured, i was promised lots of cleaning and upgrades. Not much has really happened and everything is pretty dirty.

Worst Parts:

Dog pad upstairs is very dirty/stinky, doors are broken, hallways don't get the best cleaning, parking garage is very dirty (especially the hallway and stairwell between the two)


Check out the drake stone next door, very clean and great specials.

Dirty. Dirty. Dirty. The floors hardly ever get mopped, the walls are nasty, doors have grime on them from years of build up. Some door handles are missing and some are broken. Lights out everywhere through garage and buildings.