Oaks White Rock Apartamentos

I Love It Here!!! I love the Oaks personnel - they are all so friendly, so helpful and so welcoming. I love how quiet it is here - I love hearing the birds in the trees and the ducks/geese near the lake. I love that the property was built when the materials and workmanship were important, as opposed to current properties that have paper-thin walls and fancy new appliances that won't last a year. I love my small intimate apartment that wraps me in comfort and peace. Thank You!!!

I loved visiting Oak White Rock! Evelyn was so nice and knowledgeable! I loved the apartment and the property!

Apartment- No work was done when i move in. Upon moving into the apartment, it was clear that the unit was not prepared. No work was done to make it livable. I have yet to receive an explanation for being moved into a space that was clearly not ready. The flooring and carpeting are outdated, and the paint job is unacceptable—especially since it was done over a wasp nest in the garage. I had to repeatedly request that Contina address the countertops and bathtub, and despite the resurfacing,... cracks have reappeared. You cannot simply cover up damaged tiles and expect the issue to be resolved.

I feel I was treated unfairly and have not received a genuine apology for these issues. The only reason I haven't moved is due to the location and safety of the property. Additionally, I have submitted multiple maintenance requests regarding my neighbor’s air conditioning unit, which creates a disturbing vibration noise behind my bedroom wall. Despite contacting headquarters, this issue remains unaddressed.

At this point, I am reaching out to the apartment association regarding the noise from the neighbor's unit. I pay my rent like everyone else, yet my concerns seem to fall on deaf ears. It's time for these issues to be taken seriously. Lee mas

Overall a very positive experience We had a few bumps in our move in but it was overall a good experience. Contina and Evelyn did their very best to expedite the process.
A small snafu with the washer but it was addressed eventually and we are fine with that particular issue. There still are a few items that will need repairing like no hot water in the mater bath, second bath missing towel rack, rings and TP holder and the black railing on the patio. Is is desperate need of painting. I’m sure... the maintenance team will address these soon. We really love our new place. Thank you. Lee mas

Best home ever! The beauty and home like feeling just is the best ever. Location is awesome right by White Rock Lake and Park. Away from city traffic but just yards away from everything you could possibly want or need for shops
And Arboretum just down the road. Management on top of everything and maintenance is the best. I’ve been here a long time and love it… this is my second time to live here after moving back from out of state.