Ridge Parc Apartamentos

We moved in shortly before the pandemic hit; at the time, the management in charge was insufficient, and a lot of these prior postings were not far off.

As of this posting: New HVAC units (inner and external) have been installed, the roofs have been completely redone, and the office staff are more available when calling in for details. Maintenance staff is more on point with repairs in a timely manner. Recent staffing for trash valet has become more punctual and taking what has been put out... rather than leaving anything behind.

There are still issues with the complex gates remaining open all the time, as a result there are issues with vehicle vandalism/theft. My own vehicle had a tire stolen and left on the ground. While the rent is super doable; if you want to move in, make sure to also take steps for your own protection. Lee mas

Maintenance never comes, the front office staff doesn’t even acknowledge when you need a request. They’re unprofessional and rude! I’ve been here 6 years and it’s getting worst everyday. I’ve been waiting almost 3 month for them to fix my oven but they have no problem charging late fees to late rent. Do not move here!

For one someone was just MURDERED over here last week so it's NOT a safe place at all. I also hear people cars get broken into a lot!! They NEVER answer the phones. The assistant manager is extremely RUDE he has very poor customer service, he went off on a tenant because they were mad about a payment mistake THEY made. They are not handling business like they are suppose to.

I have lived here since Oct 2014 and it was ok at first. But, the office staff is HORRIBLE! The office is only open Mon-Fri 9-5 . Closed weekends. There are only 20 something year old guys there who have car shows in the parking lot of the office while the office is closed. The office closes during random times of the day .. like until 3 . Or maybe 4. Depends on when they feel like coming back . But the most frustrating... we pay the rent through the paylease app. Well, if you're late on... you're rent and you make the total payment which includes the late fees, their system doesn't count the extra money as the late fee.. so it still looks like you owe a late fee.. obviously their book keeper doesn't know how to book keep and manually disperse this money into the correct allocated portion so they're just going with what their computer says and will put a lockout sign on your door until you pay the EXTRA late fees on top of what you've already paid!! DO NOT MOVE HERE IF YOU VALUE YOUR MONEY AND SANITY! Lee mas

they don't do their job on time and trying to charge on tenants, it is very hard to reach office staff they do not answer phone calls.