Silver Creek Apartamentos

DO NOT MOVE HERE ! The place is horrible. It was the worst living experience I have ever had to go through. The whole leasing staff is terrible. All they do is lie and ignore any issues. Maintenance will not fix any requests. There will be trash all over the complex and that’s what cause the apartment to be infested with bugs ! Please do not waste your money and move here. They will lie and say you will receive your security deposit back but will never send it. It is not worth it !

I been waiting almost a year to write this post now that my lease is almost over I can finally tell people how NASTY this place is. It is roach infested!! I had told them several times about the roaches but they didn’t do anything but feed them it seems like. They say they’ll call an exterminator, but they cannot tell you when they’ll come, however I called my own that I paid for and was told it’s NOTHING that could be done because the type of roach they are. They don’t need a male to reproduce,... and mostly produces females. I have woken up to roach crawling in my bed (more than once and sometimes on my arm), my refrigerator & freezer, bathtub in the morning, and was greeted by them just about every day & night in the kitchen. I been living out of my boxes for 11months because I didn’t want to unpack my belongings. The office staff is ALWAYS changing, and the current staff is very nasty-nice (RUDE). If I could give them no stars I would. Just look elsewhere. The price your paying here you can get a nicer place that is bigger and roach free.
Lee mas

If I could give zero stars, I would. On September 30th, I visited Silver Creek apartment. I spoke with Maxice and told her I would like one bedroom and one bathroom apartment. She advised me of what was available and asked if I would like to go on a tour. I said yes! Of course, she showed me a beautiful upgraded one-bed, one-bath apartment with stainless steel appliances and granite counter tops. I advised her that I liked that unit and wanted one that looked just like the model. She went over a... couple different unit numbers and told me which was upgraded. I applied, got approved, and called in to see if I could move in sooner. They switched units and still told me the unit would be upgraded. About an hour later, they called back and switched my unit again to an upgraded unit. Maxice also emailed me three different welcome letters with different prices. I called to verify which one was accurate, and I was told the last welcome letter was correct. On the day of October 23rd, when I arrived, something seemed off. Everyone started talking in Spanish and was talking about my move in amount, and I automatically knew something was wrong. I was quoted the wrong amount and had to pay more before I could get my keys. Then, once I received the keys, I noticed I had no refrigerator. Then, when my movers arrived, I noticed I had no granite counter tops and no stainless steel appliances. I went into the office and advised them they did not give me an upgraded unit, and Maxice said the unit is upgraded. I asked what was upgraded about the Unit, and she said the floors.... At this point, I feel played and very disappointed. They use the word upgraded to loosely. For some reason, they don't know the difference between a basic unit, a partial upgrade, and a fully upgraded unit. You cannot call an apartment with black appliances a vinyl floor upgrade when you have whole granite counter tops and a stainless steel still upgraded apartment. Never rent from here. I have reached out to the district manager and corporate with no response. They won't transfer my unit for 90 days. I do not recommend these apartments. They do not take accountability when they are wrong. Lee mas

If I could give zero stars, I would. On September 30th, I visited Silver Creek apartment. I spoke with Maxice and told her I would like one bedroom and one bathroom apartment. She advised me of what was available and asked if I would like to go on a tour. I said yes! Of course, she showed me a beautiful upgraded one-bed, one-bath apartment with stainless steel appliances and granite counter tops. I advised her that I liked that unit and wanted one that looked just like the model. She went over a... couple different unit numbers and told me which was upgraded. I applied, got approved, and called in to see if I could move in sooner. They switched units and still told me the unit would be upgraded. About an hour later, they called back and switched my unit again to an upgraded unit. Maxice also emailed me three different welcome letters with different prices. I called to verify which one was accurate, and I was told the last welcome letter was correct. On the day of October 23rd, when I arrived, something seemed off. Everyone started talking in Spanish and was talking about my move in amount, and I automatically knew something was wrong. I was quoted the wrong amount and had to pay more before I could get my keys. Then, once I received the keys, I noticed I had no refrigerator. Then, when my movers arrived, I noticed I had no granite counter tops and no stainless steel appliances. I went into the office and advised them they did not give me an upgraded unit, and Maxice said the unit is upgraded. I asked what was upgraded about the Unit, and she said the floors.... At this point, I feel played and very disappointed. They use the word upgraded to loosely. For some reason, they don't know the difference between a basic unit, a partial upgrade, and a fully upgraded unit. You cannot call an apartment with black appliances a vinyl floor upgrade when you have whole granite counter tops and a stainless steel still upgraded apartment. Never rent from here. I have reached out to the district manager and corporate with no response. They won't transfer my unit for 90 days. I do not recommend these apartments. They do not take accountability when they are wrong. Lee mas

DO NOT MOVE HERE. I have been here for 10 months and they have change office staff five times. Be aware the place is running over with roaches. Their pest control seems like they are feeding them instead of killing them. Also pay attention to what you sign on your lease. They will charge you for PDLW (property damage liability waiver) or RLL (renters legal liability) as another name so you have to pay an additional $15 monthly even if you have your own renters insurance coverage which is... some bullshit.
You have been warned not to rent here, take it from me, you will be counting down the months to move out of this roach motel. Lee mas