Sophia+Loren Apartamentos

No communication No empathy No welcome I went back after moving in and my leasing agent acted like she had no idea who I was

The leasing office is incredibly unresponsive and disrespectful towards their tenants. Despite multiple attempts to reach out, they rarely answer calls or provide adequate responses. Service requests are consistently ignored, even after making numerous visits to the leasing office. Their treatment of residents is humiliating, and it's clear that they have little regard for the well-being of their tenants. These have been some of the worst living conditions I've ever experienced.

I am honestly mad that I even have to leave one star, they are completely undeserving of even that. Living at the Sophia was definitely not smooth from maintenance taking forever to come to mice, bugs, questionable neighbors, I could go on and on but that honestly wasn't the worse for me. I moved out of the Sophia in September of 2022 and in March of 2023 I received a call from collections saying that I owed money on a situation that was handled in October of 2022. I was literally told by the... property manager- have the emails to prove it- that my account was zeroed out. I sent out all the proof saying that I did not owe anything else and they are still saying I owe money. I have called the office, gone to the office, emailed the office and the collections department countless times and I have not been given ANYTHING! Not a call back, not an email, NOTHING!!! There is no way that I should be going bothered by an apartment that I left MONTHS ago. I AM BEGGING YOU, DO NOT MOVE HERE. Lee mas

Someone broke into my apartment and stole my bike and laptops. Significant issues with bugs. Management response to concerns is ok

It’s not worth it, the day I moved out best day of my life. They are overpriced, disgusting grounds, and they love to charge you for things on your lease they don’t even offer. Seriously stay away unless you want a rat/roach infested apartment, no hot water ever, and leaks everywhere. They don’t do a walk through of the apartment prior to move in so expect everything to be nasty and broken when you move in. Seriously don’t do it, the location is not worth it!