Sylvan Thirty Apartamentos

There is very little good to say about this apartment and the management. I would caution everyone to stay away - not worth the price at all.

Pros:
- good location for if you need to work/drive often to Downtown
- some good restaurants/shops within the Sylvan shopping complex

Cons:
- they pushed back my move in date 2 days before i was supposed to move in leaving me scrambling to figure out how to change my furniture delivery etc. they were honestly so unsympathetic and uncompromising during... this whole ordeal.
- renovations done in the room before move in were so shoddy (i.e. actual holes in the wall) and despite multiple calls they came only months later to fix it
- appliances constantly break down & ceiling leaks a lot but maintenance team usually ignores any requests - sometimes they have closed requests without doing anything.
- the managements seems like they are out to get you. They will charge hefty fees ($50+) for every small trash violation, even though THEY keep changing the rules and I already have to pay them $10 a month for valet trash. Oh and they are barely ever reachable and if you do manage to reach them they are so condescending. Don't be fooled by how nice they are to you before you sign the lease - they treat you like literal trash afterwards.
- the walkways and stairway smells like weed all the time
- despite them claiming to have security, I never see it. many cars are broken into in their garages.
- elevators are constantly broken (may work for days before being broken for weeks at a time) Lee mas

I've lived here almost a year now and thankfully my lease is up next month (11/22).
Pros:
Pretty good views (my apartment faces downtown). Appliances are decent. Pretty good food options right next to the complex.
Cons:
Work orders either never get done or they take weeks to months to do (regardless of urgency). They also close out maintenance requests that aren't fixed. It's probably to make it seem like they have less issues than they do, and force residents to request the issue again.
I've... had my AC go out just about every month. I keep in contact with other renters in the community and this is not an isolated issue either.
The toilet in my roommate's bathroom has been broken for months now, and despite putting in a work order for it, it has yet to be fixed. As of late, the staff has become very rude when asked about the status of prolonged unresolved issues (last week one of them hung up on me after accusing me of never putting in the work order).
There have been multiple cars broken into in the parking garage, one of my friends included. People will also mess with your car and leave trash on it.
Final Thoughts:
Anyone that is going to be living here, don't forget that according to these leases, if issues pertaining to a certain standard of living aren't rectified after a certain number of times (usually three in writing), you have the option to vacate your unit without penalty (not legal advice). Better yet, I'd avoid this place altogether. For the price, there are better options in the area.

I'm sure they will attempt to add hidden charges towards move out time, so I will be sure to update this review with any other problems in that arena. Lee mas

I submitted an application and they never called me back, so I called a week later and they leased they apartment to someone else so then the lady at the front desk said I would get my money back. After the manager said it was their fault, they never gave my money back.
THIEVES DONT GO HERE THEY WILL TAKE YOUR MONEY

I put a deposit down and submitted an application and never heard anything back so i called and nothing was done, they didn’t even know who I was. Very unprofessional, they took advantage of me and took my money.
DO NOT WASTE YOUR TIME AND MONEY