The Austin at Trinity Green Apartamentos

COCKROACHES, cockroaches found a very large cockroach in bathtub. tried pest control, did not work, elevator breaks down at least once a month, cars stolen, no cameras in parking garage, actually a slum area, gun shots heard, cannibas used, courtesy patrol do not answer calls, in matter of fact their number was not connected with patrol number provided, management tried charges not backed up, mis management, mgt enters apt w/o permission, maintenance workers steal food or enter w/o permission,... constant garage entrance not working, many bad people, no upgrades, ugly breezeways, smoke detectors down many times, alarms go off with no reason, fake personalities by all. Left bought home Lee mas

Very nice building, with a friendly culture. My leasing consultant Andria was welcoming and helpful throughout the entire process.

The apartment complex upon first viewing is lovely but that only hides the poor management by Sharon, Trish, and the rest of South Oxford Management. They're nice and courteous when touring you around the complex but lack care or concern when it comes to complaints, understanding, and apartment issues. This is my breakdown after living here for 2 years:
1. Annoyingly long wait time in order to have already broken items fixed in the apartment unit. Idk if the complex is cheap at hiring helpers... but having only one person to work on issues for every apartment is dumb.
2. Security is garbage. When I arrived there was a security guy who walked the floors. They fired him because he didn't walk the floors and kick people out of the pool at the same time...weird. Now there's new security and all he does is sit in his golf cart watching videos on his phone...
3. If you don't mind having your storage unit broken into (or garage), this is the place for you! Ours was broken into and luckily there was a camera facing our unit. Management had no idea it existed...that's sad. And after talking to management they literally told us "there's hours of video and it would be hard to watch it all". Lazy...
4. Enjoy the serenades of gunshots at night?! Randomly in the wee mornings? This is the place for you! Because across the street (Singleton Blvd) that happens often.
5. The pool was lovely especially when you had the dallas skyline in the background. Well that's all gone now and your view is the construction of another apartment complex. On top of that, people down the street who clearly don't live in the complex love to hop the fence and come to the pool trashing it up then leaving.
6. It's one thing to rent to upstanding or credible people. It's another thing to just rent to anybody and everybody to meet a quota. The quality has clearly decreased.
7. If you like fire alarms going of randomly throughout the day or in the middle of the night, this is definitely your spot. Btw, these aren't caused by actual fires...
8. Hope you don't need to use the elevators because they're CONSTANTLY BROKEN! CONSTANTLY! Same with the gates to get to the garage. All the money you pay for rent and crap doesn't work...

Trust me and other actual review when we say DO NOT RENT HERE!
Lee mas

DO NOT RENT HERE! I cannot stress this enough. Elevators being constantly inoperable, constant management turnover and slow response back from any inquiry are just some of the issues that you will encounter. It is not in a great neighborhood and it is not the safest place at night. There are plenty of great apartment communities in the Dallas area, and this is not one of them. With any of the typical reviews, you will see a comment from the management team, asking to contact the community... so that they can help to resolve the issue. It’s jibberish, and just a way for the management team to show as though they care, but really do not. You are locked into a lease, so it is not in the interest of the team to resolve an issue. DO NOT RENT HERE! Lee mas