The Courts at Preston Oaks Apartamentos

I've been dealing with constant noise disturbances from my neighbors, despite contacting the leasing office multiple times. After each complaint, I’m assured that the issue will be addressed, but it’s only getting worse. The noise starts around 1 a.m. and steadily increases, culminating at 6 a.m. when they decide it’s time to rearrange their entire apartment—stomping around and hitting the floor relentlessly.

I’ve had enough, and honestly, I’ll keep calling the patrol every time this happens... until they get tired of it or until something is actually done. I understand that living in an apartment means some noise is inevitable, but these people act like they’re the only ones in the building. They should be more mindful of their neighbors.

At this point, I’m just counting down the days until I can move out. It wouldn’t surprise me if they end up causing damage to my apartment just from their constant stomping. It’s incredibly frustrating. Lee mas

Do Not Rent Apartment 1001. My front door wasn’t properly sealed so dirt was constantly blown in. My living room flooded from the rain. My closet flooded so bad it cause mold. The closet was not usable for 5 months because it kept flooding. Their idea of fixing it was to dry it out with a fan which basically did nothing. The flooding caused a lot of my belongings to be ruined. Then there was the ant problem, which I even had some fire ants bite me at times. I would definitely not recommend... living here. Lee mas

I will start positively by saying when I toured and the entire time I lived here, Andi was a great person to talk with. She was always helpful, responsive and understanding. I do like the general look of the apartments and I appreciate having underground parking available for us.

However, I would not recommend living here. The insulation between apartments is non-existent. I can hear the neighbors next to me fighting and screaming daily. I can also hear the people above me every time they walk... , move furniture, shut a door, take a shower and so on. It's frustrating to say the least, especially when working from home and having to explain loud noises to clients.

On top of the constant noise, there is always trash everywhere. People really don't care to clean up after themselves here. They even leave their trash right outside of the trash chute instead of actually putting it in. Lots of inconsiderate and lazy neighbors here.

Next are the appliances. My dryer takes 3-4 times being run to dry one set of clothes. My washer has broken 3 times and is from the 70s by the looks of it. My fridge completely broke a few months into living here and was replaced and now the freezer is so cold it has ice stacking up everywhere and the fridge is so cold it freezes anything on the top shelf (even when we manually change the temp).

Lastly, the constant building maintenance issues. The water is off, or there is no hot water at least once a week in the buildings. There is always something going wrong here. Definitely do not recommend. Lee mas

I moved into a first floor unit at the Courts At Preston Oaks in July 2020. I like the location and amenities like the pool and hot tub. The roaches are intolerable though. They are everywhere. The pest control company has been in many times to treat but without success. I am also not allowed to transfer to a unit on a higher floor due to company policy. I will be leaving as soon as I can.

RUN AWAY AS FAST AS YOU CAN. If I could give this place 0 stars I would. It has been a nightmare since the day before I moved in. The day before I moved in, they changed my apartment because someone in the front office messed up. That should have been a red flag to start. I moved in in the middle of August and my AC was not working properly for 3 weeks, my laundry machine was not working properly for 3 weeks and there was a leak in my refrigerator for 3 weeks. Finally, when I complained enough,... someone seemed to figure it out. I have been here for 5 months and it has been an absolute nightmare. Recently, there has been water pouring out from my ceiling for two weeks. I work from home and I have had maintenance in and out of my apartment for weeks leaving my place personally unlivable. I paid $800 out of pocket for a Health Inspector to come to prove that this mold is toxic. Finally, it has been "fixed" and now the apartment below me is having a leak which is leaving maintenance to basically live in my apartment for who knows how long. They will not let you get out of your lease for mold or unlivable situations. They will NOT reduce rent for major inconveniences. This place is soo bad that I am going to pay over $3,000 just to terminate my lease early. This place is disgusting. Run away ASAP. Lee mas