Tides on Timberglen Apartamentos

Don’t come near this place, no water , mold , no maintenance, no management, they just charge you for everything but you can’t reach anyone for your maintenance and you’re not even allowed to bring handyman to fix the problems I was with no water heater for a whole month and that was December ,and on top of that a week without water completely.. awful place just think before looking at the pictures the pictures are not what you get !!! They just fixed one unit for the pictures.. mold in my... kitchen and bathroom.. and management is a joke the maintenance guy and the office manager and the leasing guy 3 siblings in their 20s and have no idea what they are doing!! ???? i can’t wait to get out of here .. Lee mas

This place is THE WORST the staff is rude if you can ever find them We have been without water for SEVEN days My unit has had broken items in it for over six months and no one ever comes to repair anything RUN as fast as you can away from here Zero stars

Have now rolled into the beginning of 5th day of no water. The water was turned off to protect their property. Water was working great until they turned off no notice on Christmas Eve. No response from management on when or ever will be restored. Do not move here as Management & Owners have no concern for their tenants. They sent out text message could use the facilities at their Club House. Of course, they have water at the office! Got to look good to dupe some new tenant. It is a... dangerous place to live. Loud drunken car parties every weekend until 5AM at least. The grounds are filthy and not maintained. Unattended gang of minor children no supervision that damage autos. Junk fees added every month office cannot even begin to explain that make no sense. Do not get yourself or your family in this mess. By pass any Tides Equities property or at least this one. Lee mas

I have lived here since September 2021. I can count the number of times the office answered the phone on one hand in the hundreds of calls to them I have made for issues. I am not a complainer. I have lived in apartments all my adult life and never have had so many problems, only a few minor maintenance issue every once in while like normal. This office does not answer the phone, so beware. Their emergency phone number doesn't even work! Until I changed jobs recently, I have had to go into the... office to get anything done, and would be lucky if they did repair or fix anything. I have had a water leak for several weeks, now bugs are everywhere. I have reported these problems so many times. No help. The vents are dripping gooey substance, and flies are all over my belongings, ceilings, walls, everywhere. I keep a clean, tidy place. I don't leave trash out, no food on the counters, clean sink and I do not leave any dishes in the sink. The flies started coming in through the hole next to the leaking ceiling sprinkler or through the vents. I cannot eat here and have no appetite. I have to spray and kill all the flies (literally dozens)every day when I get home from work. I have emailed, called and sent messages via the apartment portal-which does not work anymore. Their portal is down due to the change in ownership now. So, nothing is getting done except they have painted the exterior, probably wanting to sell the place due to all the problems here. I went to the office this past Saturday only to find it was closed and an emergency phone number posted, which does not work. The health inspector was posting a notice on the office door for health code violations (not on my behalf-someone else's). This really happened. The inspector was there at the door at the same time I was there trying to get help, but the office door was locked and was closed. Let that be a warning to you! The landscape is always trashy and has had so many problems-I really don't want to go into it. I have never lived in such a horrible place. Oh, and the water pressure is bad-the shower 's water turns scalding hot whenever anyone in the entire building flushes their toilet! Ouch, every day! If you value your health, I wouldn't recommend living here. Good luck. Lee mas

New management and owners. They have painted the exteriors but that does not fix the bad interiors & appliances that do not work.
Terrible tenants and noise issue in these units. Too many tenants sit in parking lots with loud music blaring all hours (this a.m. started at 6:30 - Sunday). Adjoining walls, neighbors blast loud electronics all hours of day and night. Furniture vibrates with the shock wave; pictures turn sideways on the wall with the shock waves, all rooms. They consider this... "normal everyday noise."
Adjoining building last night, tenant using his BBQ on balcony, flames 3 ft. high licking the wood on building and this is a too frequent happening.
Dangerous with the amount of gunshots heard on the grounds of these apartments.
Good they are taking care of the exterior but they need to manage their tenants. Lee mas