13/5/21
Bugs & broken apartment
Office staff is disrespectful & conniving.
Homeless people sleep by your apartment.
They keep your deposit. / rented out a broken apartment
Reseña de Apartments.com
4 personas encontraron esto útil
Administrador de la propiedad en Tribeca on the Creek respondió a esta revisión
We are sorry to see your negative review and understand your disappointment. It’s important to us that our residents and customers are more than satisfied. Everyone that visits our office has been treated with respect and with professionalism, and we... are sorry to hear that was not the case for you. We would like to address your concerns regarding your rent and community security, as well as seeing the homeless on the property. When we are notified of homeless on the property, Heartland Security is call out to resolve the issue. Resident comfort and satisfaction are our top priority. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us directly at living@valiantresidential.com at your earliest convenience. Valiant Residential Resident Services