Greenpoint Urban Living Apartamentos

Staff here are good miss tammy and and miss liza help us to move in :) they are so kind to us we really appreciate it

Place are really great the amenities are good the people here are nice,
We feel safe here

Reggi&Lara

Please read title. The management will nickel and dime.

It's such a shame but unfortunately the management has been running down the complex. We had lived here previously for two years and loved every bit of being here with the old management. Once the new management came in, they began adding on fees such as washer and dryer rent without disclosing it to us. After parking in an unmarked space in the front (not under the potential resident space) to drop off groceries and immediately head out to complete another errand, one of the managers, Betty,... came outside yelling at me to come to her. She accused me of continuously parking there everyday (not true), confusing me with another resident who had a similar looking car to my own that would leave their car there overnight. When I told her that she was mistaking me for someone else, she told me that the car parking there looks exactly like mine and made it seem like I was lying to her. My husband went to go approach them over the fees and the rude treatment to me from the management, and instead of saying sorry or apologizing about the situation, they both, Betty and Karla, immediately jumped to solving the issue by "helping" us with a verbal move-out agreement, which we thought was done to appease the situation. When receiving the paperwork to move out, there was an increase in rent and additional fees that was not stated or promised. I'm just very disappointed with the lack of respect and treatment, I believe I wouldn't be writing this or moving out if there was just a simple apology. Don't move here if you're okay with getting undisclosed fees that you'll have to be calling about and disputing with them every other month. It's not worth it. Lee mas

greenpoint urban living management is the worst management I have experienced. I am a District Manager for my company and I am aware of policies and regulations that apply and they have similar regulations. They refuse to acknowledge that we did a 60 day notice and still are demanding we pay the months we were supposed to leave already. Nonetheless they also towed my vehicle the same night I took my sticker off to sell it the next morning. Mine was the only Vehicle towed as there was multiple... handful of cars with no permits. The manager Karla is rude and very unprofessional. I don’t know why she is considered management but we all get away with stuff somehow. I recommend nobody live here as the maintenance and whole management are not certified to be working in their positions. I hope they read this so they understand. My parents are both company owners and they understand what “CUSTER SERVICE “ is ! They lost sight of the word from school I’m guessing. But regardless don’t live here . Lee mas

So happy with this community , office staff, and location , a quite community that is always clean and well kept. Lights at night , no trash around the community, office staff friendly and always welcome us with smile, and love the neighbors around here so glad I made the choice to live here at Greenpoint. If feels like I never left my place back home. I highly recommend this place .