6/2/23
Apartments are 4 stars, but the automatic gates ARE A FAILURE
My family and I have lived here since July of 2022. We love the apartment, the suprisingly clean and well maintained facilities and grounds, especially in light of so many residents and pet owners. Between July of 2022 and approximately December of 2022 the automatic gates (there are 2 pairs) were non-functional and were left open - and that was a good thing. In the past 6-8 weeks a lot of maintenance has been done, including repair of the automatic gates. Three nights ago, I was leaving the... apartment complex through the back gates to turn left onto Marcus Uribe Drive. The gates have a sensor to open when you pull up slowly to them. However, when you pass the first sensor and you pull forward during rush hour to turn left, I learned there is no secondary sensor to tell the gates to remain open. Allegedly the gates are timed for one car to leave at a time. Well, the gates closed on my car causing damage. I immediately called the leasing office and shared my story. The lady informed me that the signs they have up clear them of liability and the apartment complex is not responsible. I'm currently speaking with my insurance company about this. LAST night, I witnessed a gorgeous sports car barely escaping from getting caught in the gates. Neither the front nor back gate have secondary sensors to remain open when an automobile or a child on a bicycle is riding through them- but hey - the apartment isn't liable for damages so who cares.
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