Mustang Station Apartamentos

These apartments are nice, but there are some major issues that don’t or can’t be addressed. As some others have mentioned, the water and pipes smell like sewage at times. Maintenance doesn’t seem to care and claim it’s normal. This is a deal breaker for me, so I will be moving out at the end of my lease. The second major issue is the noise. I’m not sure if they didn’t put in insulation between units and concrete between floors, but you can hear essentially everything. The last issue I wish I... had known before is how gross the ceilings in the hallway and garages get from spiders and wasps. You would think our pest control fee would prevent some of this, but I understand these partially outdoor areas will have some bugs.

I can’t say I would recommend this place. If the plumbing issue was resolved I’d likely stay another term. Lee mas

Having been a Tennant for 5+years, it feels like there is always construction. The management boasts about amenities and the like but refuses to fix things like chipped walls, moldy tiles in elevators, and broken security door to the garage. When reported they blow it off, they claimed when we moved in to maintain the communal grills but they are always dirty, the water to the sink is still off as it broke during the last freeze. The latest solution to the security doors is to tape over the... latch of the doorknob. Which then let's any vagrant who gets into the garage enter the building and go about any floor bothering residents. It has a great walkability score but when the area is on the edge of not so nice it is hit or miss as to how the walk will go. Lee mas

Do you value the below qualities?
Good Customer Service
Safe Place to Live
Good Value
Quiet Neighborhood
Easy Parking
Effective Communication w/ Property Management
Timely Responses to Maintenance Needs

If so, go ahead and please look elsewhere for a place to live. I moved in July of 2019 and I was blinded but what appear to be wonderful amenities. Nice pools, two gyms, courtyard area, etc. I was under its spell for about 3 months until I realized the homeless/drunk wild cards had found... themselves to be permanent residents of the courtyard. As a single woman living here I on numerous occasions felt unsafe and had to call the police to have these residents removed so I could walk around the complex with ease. I can't even begin to imagine the anxiety I'd have if I was a single mother or just alone with a child in this complex knowing there are no barriers between the dart traffic and the residents. Lee mas

So if your ideal apartment is hearing everything your neighbors do then sign on up. The new Cedar Creek Brewhouse plays live music every Friday night, which is loud enough to keep any light sleeper awake. Be prepared to either become and insomniac or learn to sleep amongst noise cause there is no escaping it. You'll hear your neighbors doing their business and their "business". You'll hear anyone walking by. You'll hear the babies crying several apartments down. Oh and if you complain to... management, why bother. They won't do anything to fix it. Also don't get me started on construction about the apartment. The grill area has been constantly under construction for the past 3 months, and when asked when it will be cleaned up management just stated they are trying to stick to a schedule as far as this stuff goes. But whenever anyone walks by yo see laborers out there chilling and not really working towards fixing the problems. Honestly, for the prices they want, go anywhere else in a 5 mile radius, I trust you they will be better. Lee mas

I lived here for three years and for the most part it was fine, until move-out. Maintenance was great and quick to respond to any issues and for the most part the leasing office personnel were friendly although I rarely interacted with them. HOWEVER, upon move-out I had a scheduled walk through where maintenance confirmed there were no concerns with my apt and I shouldn't be charged anything. Now I'm being charged for carpet cleaning when there was no damage to it. There are also additional... random water/sewer fees showing up on the portal and when I went into the office the property manager was not there and the leasing agent couldn't help. I've emailed multiple times with no response. If I moved back to Dallas, I would live elsewhere. Lee mas