Mistletoe Station Apartamentos

Current management is terrible and not willing to resolve issues without conflict. Apartment hallways are always dirty and management is unwilling to fix issues at all. Current management is only focused on getting more residents to move into complex knowing that they’re unprofessional. I would not advise moving into this apartment complex at all unless you want to have conflict with management. I have been living here for 1 year and they’ve more then 6 times changed management and the current... one is horrible. Do not move here unless you do not want peace and your ok with living in filthy conditions. Lee mas

The apartment management is very terrible they treat their residents like trash. No respect at all for residents, because of management a lot of people are moving out. No one answers the phone in office so you have to go in, in person just to be talked to like your not human. The management is starting to let anyone move in to the apartment complex. It’s always dirty and no one even tries to accommodate residents. This is not a good place to live at all, please I repeat do not come to live here.... I have medical issues and still get treated like I do not matter and other residents are saying the same. Lee mas

Do not let the 4 & 5 star reviews fool you. This is a zero star property that does a fantastic job at allowing domestic disturbances and vandalism. Neighbors are rude and behave like it's a prison yard but that is par for the course due to the amount of felons that reside here. Like most american property management companies they have transparency issues by falsely claiming to call the so called courtesy officer for after hours noise disturbances and as all of us are aware courtesy officers... don't exist. This is a tactic employed by american property management companies to create the illusion that they address noise disturbances when we all know they don't. Additionally instead of addressing meth head neighbors that keep you up all night the property management shifts their responsibility on to the victimized resident by recommending nonsense like putting a carpet down in order to mitigate the neighbors all night party nonsense. And don't let the positive reviews fool you. Some of them are written by friends and family of the management company in an attempt to cover the ongoing issues. If you are looking for a place to sleep at night than mistletoe Station is NOT where you want to be. However if you are into all night parties and sleep during the day and looking for a place to party than welcome home. Here are the true scores for Mistletoe Station apartments :
Peace and quiet : negative 0
Transparency of management : 0
Quality of residents : 0
Trash removal : 0
Security : negative 0
Landscaping : 3
Handling of issues : 0
Price : 3
Appliance efficiency : 0
Accessibility to unit : 1 Lee mas

The manager Shannon was really friendly. She was a big help! I applied and can't wait to move in. Also a beautiful place and clean office!!

I have called this office repeatedly at different times on different days and left messages. No one answers or returns calls. Then the website says open on Saturday but when I get there it says open by appointment only. YOU CAN'T EVEN MAKE AN APPOINTMENT IF NO ONE ANSWERS!! This is bad business and poor customer service.