Parkside So7 Apartamentos

I lived here a year ago so things may have changed since 2023 but overall this is a well-managed and maintained apartment complex. Management did change halfway through but both were great to work with. They do seem to be somewhat understaffed, as they will always do their best to help if you go directly to them, but asking them to get back to you on anything is usually iffy. Maintenance wasn't incredibly quick but still reasonable. Early in my lease, someone ran into the gate and broke it, and... it took so long for the parts to come in that it wasn't fixed until my lease ended, close to a year. I felt pretty safe in the garage and walking the halls late at night. However, my neighbor did see a homeless man walking around our floor once, and I did encounter a few right in front of the apartment as well as in the other building when one man slipped in and walked around for a while. The amenities and hallways were well-maintained and never trashed or dirty.
The few things I found annoying were the fire alarms and the package system. For some reason, we had fire alarms go off fairly often and stay on for a few minutes at a time, so I never knew if I was supposed to evacuate. There are simply too many package spaces available here: the downstairs mailboxes, package room, package locker, and apartment front door. The packages don't come together, even when the same mailing company delivers them, and sometimes you have to go to all four places to get your packages
This isn't the fault of the current management but when renovations were last done ie. repainting and refinishing, really cheap workmanship was used. For example, the door frame paint was smeared onto the white walls in multiple areas and the bathtub refinish was peeling everywhere. The location of this apartment also kind of sucks. The apartment is next to the railroad, so depending on which way you need to leave, you might get stuck behind the train. Unfortunately, that train sometimes takes 5 minutes and sometimes takes 30 (not joking I've gotten stuck behind it). And while there are some ways to around it you have to be able to see the obstruction ahead of time to use those.
My apartment was facing the hotel. adjacent to the railroad tracks, and there was definitely train noise, but I never felt like it disrupted me too much between my blackout curtains and the apartment's insulation.
Move-out was very easy and I didn't get any bogus moveout fees. Lee mas

Lived here for a year and overall i enjoyed it, i never really had any big problems with living here.

Pros
- Great location, walking distance to a lot of places such as restaurants, bars, grocery store and river walk.
-The gym is great, far better than any other apartment i have lived in that typically have a hotel style gym.
-It does have fairly nice amenities with 2 nice pools and coffee.

Cons
-The train!!!! It runs right next to the apartment and they will blast their horn in the middle... of the night. Its stops on the tracks blocking the road an traffic gets all the way back up both sides of west 7th.
-Whatever you do, dont rent washer/dryer from appliance warehouse! It is the worst company to deal with, their units break all the time and you will wait on hold for 2-3 hours to connect with someone to schedule a repair.
-Maintenance repairs can take a while to get done.
-You pay for valet trash but they wont always take your trash, they take things out your trash bag and leave it by your door.
-For the first 8 months living here the fob and gate never worked so it was always open, people were just using the pool who didnt live there and at night the homeless would sleep out by the pool on the beds. Since new management this problem has been solved.

Overall if you are a young person this is a fun place to live, the vibes are nice and lots of young people. If you are looking for a quiet place, this may not be the best option as it does get a little noisy on the weekends at night. Lee mas

Probably the worst property in Fort Worth. The amenities are absolutely run down and managements is arguably the worst I have ever experienced. After reaching out to regional management they are still not complying with maintenance requests. They are marked as completed but they are never actually done. My unit has signs of MOLD but they fail to send a professional to inspect it. My AC unit works poorly and cant keep the temperature down. I submitted a pest control spray 3 times but they simply... don't do anything about it. Other than my unit being ignored by management, the whole property is falling apart. My floor is always at 85 degrees or more because the main AC units cant hold the temperature down. The elevator fails often (not great on a 6th floor), the garage doors are left open frequently which leaves spots open for Chuys customers to take up, the promised security cameras are yet to be seen (its been 2 years), I could go on and on about this property. If you are slightly interested in moving in here, RUN. Seriously they will tell you everything you want to hear but the minute you sign the lease its over. Lee mas

I became a tenant of Parkside in July 2022 and had no issues, however as of March 2023 I began to notice signs of roaches. I quickly took action notifying the new management team (Lincoln Property Company) of the issue so it could be resolved, yet it is now June 2023 and the problem has still not been rectified.

I am deeply disappointed and frustrated with Parkside So7 Urban Apartments failure to remedy the conditions in my unit resulting from a roach infestation, thus creating an unhealthy... living environment. What should have been a comfortable living experience has turned into a nightmare that no tenant should have to endure.

The pest control measures implemented by Parkside have been ineffective and woefully inadequate. Exterminators were sent sporadically, but their treatments have had little to no impact on the roach population. It is clear that the management's approach to dealing with this infestation lacks both urgency and expertise.

Preventative measures are not being taken to inform other tenants to allow them the opportunity to opt in to receiving routine pest control services. After expressing my dissatisfaction regarding the issue, I was given the option to either terminate my lease or switch units. Although this would be a quick fix for myself, the problem would persist for the next tenant who would inhabit the unit.

The management's failure to address this issue adequately has caused undue stress, frustration, and a severe disruption to my quality of life. It is essential to find a place where tenants' concerns are taken seriously and swift, effective action is taken to eliminate such health hazards. Lee mas

I’ve lived here 9months. I am deeply annoyed. When it rains, the rain drips inside my apartment. I first put in the service request 10/2020. Maintenance did come and see the apartment but it was not fixed. It’s now May 2021. I have emailed Ben in the leasing department about it and he has ignored it. The floor inside my apartment has gotten so wet that there is soft spot on the floor and the vinyl wood floor is lifting. You can live someplace better. Don’t live here