STATION 121 at Town Center Apartamentos

When I was applying to this apartment they claimed this is a smoke free community and even asked me to sign a smoke free addendum to my lease. After moving in I found out that some residents are allowed to smoke in their units so my unit smells like cigarettes periodically. Management has been slow to respond and has done nothing to fix the issue.

When we moved in it was 2019. We were showed a place that had “luxury appliances” such as USB ports in rooms and promised that type of apartment. Lie. Then, we had RATS ON THE SECOND FLOOR, and was told that they were gonna gone taken care of immediately. Lie, took 5 months. It’s 2021 and no one has came to fix the water pressure in the toilet AND AC unit. We’re told that it was going to get fixed the first week we moved. Lie! They also just barge into the apartment with no warning.... Unprofessional. Lee mas

Upon moving in, the location and price point charmed us, as well as the unit itself. Please don't let the prices fool you! Our move-in date was HORRIBLY handled, and we were told we could move in several days earlier than the unit would actually be ready for. We wasted an entire day worth of work, energy, and money packing up a moving truck only to be turned away.
Not only this, but it is the LOUDEST and rowdiest community I have EVER lived in. There are over 40 kids and adults outside EVERY... night surrounding the main pool and leisure area, and it is always very loud. Children are screaming, grown adults are yelling, playing loud music. There have also been very trashy people in the pool area getting absolutely wasted although alcohol is prohibited, cops being called frequently, and more.
Water is also not based on your unit, it is averaged throughout the entire building. Unfortunately, we are the only couple living in our building and we use little water, whereas every other unit is a WHOLE family. We pay more now for water than we ever have, and the lady in the leasing office swore she's never paid more than $50.
Not only this but the buildings are made with wood, not concrete. If you are on the first floor, you will hear EVERY sound and footstep in the upstairs unit.
PLEASE, if you want to live somewhere decent, pick somewhere else. We are getting out of here as SOON as we can. Lee mas

Office management is very unprofessional and rude. Rented an apartment in June.. didn’t have a working air conditioning for 3 months. Had water coming out of ceiling at one point. When you call management.. they, especially one in particular, was very unprofessional and rude. Have recorded conversations with the particular assistant manager who makes statements that no one who works in a professional position dealing with the public should make. When you ask to speak to someone above her... or cooperate.. she states they are cooperate. Refuses to give phone numbers or even emails. States they don’t have a phone and she doesn’t have access to their email. I wouldn’t recommend anyone to lease with them . 11/20 Lee mas

First 2 years were great never had issues but this last year has been horrible the staff seems to not really care anymore the moment I renewed my lease for a 3rd year I regretted it I will gladly say this is my last year here I transferred floor plans and oh do I regret it this new apartment is infested with roaches and they said they would call pest control but no one ever showed up so much for caring for your residents huh. If your okay with roaches and them finding new ways to charge you for... something then this is the perfect place for you!! (: Lee mas