The Estates at Ridglea Hills Apartamentos

I’ve lived here since March of 2021 and haven’t left since, Callie is so sweet and professional she always checks in to make sure we’re fine. It’s a plus because my baby loves her so much. The maintenance men are polite and get the job done Antonio doesn’t leave unless it’s done correctly and I appreciate that so much.

My family and I have lived here for almost two years, and it has been such a lovely experience. We are in close proximity to any store we need, so the location is fantastic. The apartments are beautifully maintained on the outside and any time we’ve needed any attention to our unit, it’s just a quick text away to the office. We have three pools, a dog park, a workout center, and are centered in a lovely neighborhood. We also sent our daughter to the neighborhood elementary school and we couldn’t... be happier. Until we are ready to buy, we plan on staying here. Callie, Laura, Richard and Antonio are the foundation and make the apartments an even better place to be. Lee mas

My son and I have lived here since 2020 and I am not planning on moving. It’s so quiet and the maintenance is excellent. I love all the trees and it’s so clean. I really don’t have anything negative to say. I love the neighborhood it’s in, Ridglea Hills. I can walk my son to school and there’s a public park right next to it. They have three pools that are actually open and clean. We spend the whole summer in the pool. I have my own designated carport that I don’t pay extra for. As a single Mom... that’s so important to me! The maintenance and office staff have all worked here for a long time and they really care about all of us. It’s like a family here at The Estates. I’ve never lived in an apartment complex that felt like a community. Most of my neighbors have been here a long time too and we all care about this place. If you are able to move in here you should! Just go on a tour and you’ll see for yourself. You’re going to love the leasing agent Laura! Lee mas

we were 6 months in this apartment without AC! called every week and their response was that they couldn't change the AC unit, the ceilings of the bathrooms fall off(i have pictures). there was a leak on the bathrooms and all the sudden without notice they showed up at the apartments trying to break in, the door was close inside so they decided to call us, same thing happen when they want to change the filters, they just open the door and walk in. high price and poor quality on their units. They... keep changing personal so your complains and requests get lost on the way. I found my gas tap open. we were two days without hot water because was on a weekend. Maintenance guys are helpful but their hands are tied without a budget. Lee mas

So when we moved here everything was going good. Maintenance requests are completed timely. And we always had water. Now with in the past 6 months our water will be shut off with no warning. Our water bill had gone from 30 to 35 dollars to over 50 a month. Management doesn’t care. Having no water doesn’t effect them. We came home one night no hot water. According to the recording it’s concidered an emergency. Called in and spoke to the person answering phones was told maintenance would come out.... He never showed. I was extremely frustrated. So I left a Facebook message. I was responded to quickly. And was advised that the maintenance person went to the boiler room and office. That the boiler was on and the office had hot water. No one showed up to my apartment. So the next day we still had no hot water. All the on call maintenance person did the next day was turn the temperature up for our hot water. So now it’s freezing or scalding when we actually have water.
I could understand one or two times a year the water gets shut off due to an emergency. But this is a monthly occurrence at least. Always different days and different times. But all of them with no warning. Lee mas