The Henderson Apartamentos

Management impossible to deal with. Every further step inside the building from garage to apartment brings new horrors of trash. If you’re into new unique, experiences they do provide - from the strange stains in the bathroom ceiling to the variety of animals that migrate from the garage into the air ducts and sometimes into your apartment you never know what new hellspace this apartment will throw at you.
Neighborhood is dangerous with multiple deadly shootings outside the apartment in the... past year. Lee mas

My recent stay at Henderson Apartments has left me thoroughly disappointed and frustrated. Having been a resident for three lease terms, I believe it's important to share my experiences candidly for the benefit of potential future tenants.

While the vandalism of my vehicle was distressing, it was just the beginning of a series of ongoing challenges. From errors in documentation to sluggish maintenance responses and frequent gate malfunctions, the overall living environment has fallen far short... of expectations. The presence of rats only adds to the discomfort, creating an unsanitary atmosphere.

One particularly concerning incident involved a neighbor's ceiling pipes bursting, resulting in leaks left unattended for a week. Despite prompt reporting, repairs were consistently delayed, leaving the affected resident to deal with water damage and potential mold growth. The lack of accommodation or assistance from management only added to the frustration, with open holes in the ceiling exacerbating concerns of rodent infestation and unpleasant odors.

Attempts to address these issues with management were met with further frustration, as the leasing office was often closed during regular hours or staffed by individuals who appeared unconcerned.

Overall management has fallen short of expectations. There's a noticeable lack of accountability and proactive measures to ensure tenant safety and well-being.

In conclusion, my experience at Henderson Apartments serves as a warning to prospective tenants. It's essential to consider these shortcomings carefully before making a decision to reside here. I implore management to take swift action to address these issues and improve the overall living conditions for residents. Lee mas

Don’t move here it’s horrible yes it’s new management but not too much has changed my apartment keep getting flooded and they won’t move me to a new unit I can’t stay in my own house in peace it’s really ridiculous

I lived at The Henderson for three years. I enjoyed my living experience for the first year and a half, and the property had definitely declined. The elevators have not worked since 2020, which was a significant factor in why I hadn’t moved, given I live on the fourth floor of the property. The garage gates are rarely operational and often broken and left open for months. The buildings across the street look abandoned, and several unhoused individuals sleep there - I’ve had to call the city... about the overgrown grass and abandoned cars. Starting in March 2023, I started having Wi-Fi issues. It would cut out once or twice a month. It turns out a rat is entering the attic of my apartment and chewing on the wires. When I brought this to management’s attention, they seemed more concerned about the ATT repair technician possibly sending me a photo of the rat in the attic rather than the issue of rats living in the attic of the apartment I’d been paying for. This was definitely the last straw for me. I will not be renewing my lease.

The property is filthy. Trash and dog poop are a staple at The Henderson, as are roaches.

It’s not a luxury experience, and I wouldn’t recommend anyone to live there. Lee mas

I’ve lived here 1 year & there has been staff changes 3 times. The new property management company sucks. The elevator was scheduled to be fixed October 2022 it’s still broken, the gate is always broken. My air recently went out Mid July & it took them 4 days to fix it & they refused to prorate my rent as the property manager Derrick stated he feels 4 days is a timely manner although temperatures are above 105 degrees. My air is now out again 1 week later.
They are now charging an amenity fee... and not 1 amenity work. The pool has not been open all summer. There are a lot of new fees just to hike up prices. There’s only 1 maintenance man. Just make this your last option. Lee mas