26/10/23
Very Automated Move-in Process
This was our first experience with minimal human interaction, and I think this will be the way of the future. It was very different, starting with the self-guided tour. There IS some human interaction during the move-in process, but everything went smoothly. In fact, from the time we had our self-guided tour to the time we moved in was only two days! I don't think this could have been accomplished with a traditional human-interaction experience. The only reason I didn't give 5 stars is it... was somewhat confusing trying to meet in-person with the move-in concierge. Other than that, the entire move-in experience was as smooth as a trout's ear.
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Administrador de la propiedad en Cool Springs at Frisco Bridges respondió a esta revisión
Hello, we appreciate you for sharing your review with us. It's great to know that your positive experience was influenced by the self-guided tour and the hassle-free move-in process. We're sorry for any confusion you may have encountered while trying... to coordinate with the move-in concierge, and your feedback is valuable to us to make improvements.
Kind regards, Anita - WeCare@udr.com.