Legends at Legacy Apartamentos

I moved here in 2022 and have been here for a year. I have had roach issues since I moved in. My place has been sprayed so many times and nothing has worked, clearly infested. I have wasp issues. Two nests were removed upon moving but I kept getting them in my apartment. I think they have nests in the vents. I’ve had bees in my place and a few salamanders. No one ever answers the phone in leasing. Work orders go unanswered. Constant construction and noise. The apartments look nice but the issues... aren’t being fixed. They are just painting over all the ugly so that you don’t see it. The mail center is horrible. Please avoid this place if you can. Lee mas

I have lived at Legends for 4 years. I love the variety of floorplans, plenty of parking, well maintained grounds and responsive management team. The very few maintenance calls are very quickly fixed. Legends is quiet with friendly neighbors, no loud parties and pet friendly.

HAPPY LIVING HERE: I am perplexed by the negative reviews - as I have experienced none of them in 4 years! Don't know if they are being trolled or just hard to please former residence.

WOULD I MOVE HERE AGAIN?... ABSOLUTELY! Which is why I've been here so long and have lived in both the 2 & 3 bedroom homes.

WORK FROM HOME: I often work from my home office. No traffic or neighbor noise. A/C always works (new units installed in 2022). Utilities always work well.

CLOSE TO EVERYTHING: Legends is close to shopping, schools, malls and highways.

LOWEST CRIME: I just complete Frisco's PD's Citizen Academy. The patrol sector has the LOWEST crime rate in all of Frisco.

No I don't work here ... just a VERY HAPPY tenant in VERY WELL MANAGED apartment homes.

HAPPY HOME HUNTNG!! Lee mas

Would never recommend this place. Worst staff I have experienced of any apartment complex I’ve ever lived in. I have submitted maintenance requests for numerous problems and not a single one was addressed.

1) there are wasp nests inside the buildings air vents. As a result there’s been 6-7+ wasps in my house over the last couple weeks.
2) the mail system is broken and doesn’t give you the barcode required to actually retrieve your package. As a result have lost hundreds of dollars worth of... mail
3) staff is extremely rude. I have submitted requests about these problems, even went to the office in person to politely ask if these problems could be resolved. Got zero help and just got rude snarkish comments.
4) there is CONSTANT construction going on for the last 9 months now. And while this is out of everyone’s control, the hours this is performed is in unacceptable. By 7am every morning there’s loud noises from the unit above us and outside our building etc. wakes us up almost daily. Not to mention it goes on PAST MIDNIGHT into the middle of the night.

I could go on and on about how terrible this apartment complex is. Go see for yourself and compare to one of the other, much nicer complexes that are all within a 10 mile radius from this crap hole. Lee mas

Poorly kept, very dirty. Awful overlapping paint splatter. Cracked foundation. Trash everywhere. Concrete dirty and stained from leaking crash bags. It reeks of rotting meat juice. Parking is terrible. Closet shelf’s constantly falling off the wall. Zero room for storage. Perfect if you’re a minimalist. Units aren’t cleaned when you get them. If you want to feel a poor while paying luxury prices come on in.

I was so stressed about finding a new apartment in the middle of a pandemic that I overlooked the negative reviews (all very very true).

Staff has the WORST communication. They’ll tell you they’re going to send some paperwork to you and never do till you call them. Then they’ll say that they were just about to look at your files right when you called. I miss my previous apartment. I didn’t know how good I had it till I moved here.

The unit itself LOOKS nice and spacious but when you actually... live in it for 1 day, you will see all the issues/defects. Floor lifting from bathtub leaking water. Dryer not drying clothes. Dishwasher rusted. Cabinets not closing fully. Dirty windows, fans, vents. Balcony literally falling apart. TRASH ALL. OVER. THE. COMPLEX.

No matter how much you complain, email, talk to them in person - NOTHING WILL GET ADDRESSED.

We moved in and we’re given the wrong keys twice. Come to find out, our keys were never made. We weren’t given the gate code or the access key fob to any of the amenities. We signed our lease months before so I’m. It exactly sure why NONE of this was prepared.

Bottom line: PLEASE BELIEVE ALL THE NEGATIVE REVIEWS. THEY ARE TRUE! I’ve only lived here for 1 week, and I already can’t wait to find a new place. Lee mas