The Travis Apartamentos

Feels like I live back in the projects in East Dallas sometimes. Which is sad for the amount of rent I pay here. Dog waste baskets are over flown all the time, people smoke in the hallways and I’m not talking about just smoking “cigarettes”. My husband got a part stolen from his car so there isn’t a gate or security here. People in the garage also drive reckless here - our other car got hit when we were coming out. People that live below always play loud music no matter what time of the day it... is. Can’t wait to move out is actually an understatement. Maybe we just have bad luck living here? Not sure . Giving a one star only because the receptionist in the office is very nice and helpful, Management is okay and HEB is going to be right next door . Lee mas

All the good reviews are from the last management, the current owners have run this place to the ground. Even the old management know this place has gone downhill since they sold it. If you're just in your unit, not using any amenities and under a rock, the property is ok. But if you have any rent discrepancies, someones in your spot, or just a concern, they will not answer your calls. We gave them a notice of non-renewal 60 DAYS in advance. They charged us a full months rent on the 1st when our... lease was ending in 13 days. We've called them, emailed them, left voicemails. It's always, "we'll get back to you." and they NEVER do. It had been 5 days of non-stop trying to reach them. Two weeks later I'm not still refunded.

These people do. not. care. about you. Lee mas

My boyfriend moved into this apartment in June of 2021 and the old management was amazing- the place was always clean, great amenities etc. Then new management came in and ruined this place. For starters the common areas and floors are disgusting, covered in weird stains dust and dead bugs. The peloton in the gym says the membership has expired- so I guess this new management is too cheap to pay for it. There was a whole trash debacle where they gave everyone new trash cans and said that you... couldn’t use the trash shoot anymore and had to leave your trash out at certain times- and then they said jk take your own trash out and left all the bins for their tenants to deal with. Now they’re trying to charge for parking and make visitors register using a QR code where you have to input your vehicle information that’s literally only good for 24 hours and has to be redone constantly and you can only park in visitor spots- um hello the apartment doesn’t even have visitor spots! It’s all one big parking garage with select few reserved parking spots that tenants used to be able to choose to pay for or not. Oh and my boyfriends AC has been out for 2 days, it’s 84 degrees in his apartment and no one has come to even look at it. It’s such a shame because this apartment used to be so nice, but this new management has run it into the ground. And yet they are charging the same, if not higher, rent. What a joke. Lee mas

I absolutely love the place when I 1st moved in over a year ago the new management take over the apartments have turned to a DUMP! The hallways are beyond filthy! when we had the 1st management, they would at least make sure the hallways were cleaned daily and swept. There is trash, dead bugs, cobwebs, sticky flooring and food everywhere that is left there for weeks at a time. We get all these unnessary emails and text daily about wine down and ice kona but the hallways cant get swept or... cleaned! the trash bin is beyond filthy . I will not be renewing my lease when its up this was once a beautiful property inside and out.. Lee mas

Moving from out of state can a bit stressful. After visiting several places in the area I really loved the welcoming atmosphere at The Travis. From the music to the pool area you really feel the high energy. I had made an appointment with the manager to get more of the feel of who is really managing this place. I was very impressed with her approach. Her vibrant energy and smile is what really impressed me. You can visit many places and meet many people but its a few and far in between when you... meet someone in a supervisors position that drops everything they do to acknowledge you and tend to your needs. Thank you for making me feel at home Cindy, it was a pleasure meeting you today.
I will be moving here once my lease is up. Lee mas