Ronan Apartment Homes

Moving here has been nothing but an absolute nightmare from the start. My initial experience on move in day was chaotic. At no time before or on the day of my move in was I offered a tour of the apartment. I was only able to enter the apartment after I signed the lease and paid the prorated amount of rent. I understand why that was the case because once I was allowed to have the keys, I did my move in inspection. 5 out of 10 windows have mold in them with rotted wood around the window and seal... failure, there's mold painted over in the upstairs bathroom, the vents in every room are filled with mold, the stairs are unstable, and as of last night I discovered mice droppings by the washer and dryer in my unit. The list goes on. I'm a disabled veteran and these living conditions are detrimental to my health. I'm currently using every legal option I have to either remedy this issue or leave without any penalty on my end with my money back. I would've never signed the lease or payed the prorated rent if I'd been able to walk through the apartment. I will keep this review updated as I go through this process. If I have to take further legal action then I absolutely will. Lee mas

Where do I begin? Phone is never answered. Maintenance requests are ignored. Swimming pool and security gates have been out of order for over a year. They charge extra fees monthly on top of your rent. The fees include trash pick up-@ times it doesn't get picked up so imagine rodents and roaches. Exterminator fees- there are still roaches. I still spend money out of my own pocket for roach sprays and gels, on top of the monthly fee. Locker fees - whether you use them or not. The... dumpsters are filled to capacity always. I have to keep the A/C @ 60 just for it to be 76 degrees in apt. I'sweat just sitting on the couch. Have to add 2 rotating fans just to be comfortable. My electric bill is much higher than it has been in the past. Alot of the residents do not pick up after their pets in the dog park or on the property. The trash in the dog park does not get thrown on a regular basis so it smells horribly often. The fence around the dog park is falling apart and Maintenence/office staff just ignore it, s well. The pot holes in the parking lot are huge. Lee mas

No matter how many times they change management they just can’t get it right. They never answer the phone, literally never. I’ve literally sat at the window calling & watched them ignoring it. The apartments grounds are dirty. The amenities are never open or working. The apartments themselves are old and small. They have a natural odor. They’re overpriced to be so ran down. Maintenance doesn’t know how to “maintain” they always say we have to order pieces then you’ll never hear from the again.... One positive is the apartments seem pretty safe. I do have neighbors who fight everyday but that could be anywhere. Lee mas

We have flooded over 5 times our floors are coming up they have said for over a year they were going to replace them. Emergency maintenance does not exist currently our air has been out since last Saturday and it took until Monday to get in touch with someone .. had to hunt them down and still no air .

If you put a work order in, you will have to remind the office of your order several times. Mold is simply painted over. Make sure you ask for new light bulbs or else they might be going out on you like they did me, and you’ll never get someone to come change them.

The dumpster is always a mess, there’s always trash everywhere which is the cause for the bad smell, fly’s, and big roaches lingering around. The old management used to be on top of this, but new management came in and it’s a mess.... I personally lay an anti roach powder on every entree way and down my drains. When I don’t, I wake up to water bugs in my sink. There’s dog poop laying around everywhere because picking up after your dog is not enforced at all. It’s also not enforced to have your dog on a leash.

Dryer doesn’t heat up as it should I have to place only 4 items in at a time & continuously restart it. If you place more, or all items, it will cause your clothes to stink due to it not drying quick. You’ll notice a lot of tenants taking their clothes to a laundromt. Every new management promises to fix it, but since they don’t personally have to deal with it, they don’t make it a priority.

The office claims it will be move in ready the day you’re moving in, and perhaps in their eyes it is, but it is not deeply cleaned. (ceiling fan dusted, ceiling corners dusted, behind toilet cleaned, bath tub white without yellow or brown discoloration, vents dusted, air filter changed out, non broken blinds, mirror frame on, carpet edges properly intact, pantry/cabinets/not screeching). If not then just know they will never send anyone since it’s not an emergency to them.

Lastly, the gate is always opened, there’s always small crowds hanging around at night being loud. So basically there is no type of rules or enforcements of any kind. I’ve heard domestic disputes and the police is always coming out to the complex.

Hopefully this helps anyone make their decision about this complex or helps with what to at least look for. I was going through a divorce and this complex was cheap so I signed my 6month lease here, but I can’t wait to leave. Wish everyone well! & Good luck in your apartment search! Lee mas