Advenir at Wynstone Apartamentos

Just resigned my lease in November, big mistake. When you come to tour they will make you feel like they are the best, but once they have your money things change. To begin, when i toured the complex and discussed the leasing process I was made aware that renters insurance was required. I actually had a really good policy from my previous apartment that covered, liability and personal property damage. Upon the recommendation of the leasing agent, I cancelled that policy and took the policy that... was offered from Advenir, not being made aware it was only liability insurance. Fast forward to summer 2019, we had our first leak,due to a neighbors issue that leaked in to our apartment. Maintenance did take care of it but it was still a big inconvenience. Now about 6 months later we are dealing with our second major leak in this unit. The unit has mold on the closet walls due to the leaking and when asked to change units due to health concerns, I was told I may have to pay more for a new unit . While i understand how policies work, I also believe companies have to have some type of accountability. Advenir continues to avoid taking ownership of the problem. My Husband has lost hundreds of dollars in property damage, and we are literally asking to switch to another one bedroom apartment that is not mold ridden. But no, they are more concerned with having us pay more rent then trying to accommodate us. So while the rent may be a little cheaper, please consider paying the extra rent else where versus dealing with this poor service when an incident occurs. Lee mas

Worst place to live. They have a serious issue with trash. The trash container, which by the way is in the main entrance of the apartment complex, is always flooded, always nasty. The hallways are awful, there are gross trash stains next to the apartment doors, because neighbors don't care of using a trash can when taking out their garbage. The people that live in this apartments are also terrible, they don't even respect reserved parking lot. The units are old and overpriced. The only thing... good about this complex is the lady named Isabel in the front office. Other than that, nothing is good but the location. Turn around and move somewhere else! Lee mas

They are under new management! They don't inform you that the prices change on a weekly basis! This is theor way of getting more money out of you! And the upgrades that they are making a horrible color schemes! Don't recommend this place to anyone! Not worth what they are asking!!!!

These are exceptional apartments to live in. The apartments are physically in great condition. Right off the back, management was able to answer all of my questions about the place, I was given a detailed tour of the entire complex, I was given all the information needed from office hours all the way to parking. The community is very friendly, as well as the staff. The manager I worked with answered all my questions immediately with sharp easy-to-understand responses. The area is nice, perfect... complex away from the city. There are plenty of stores & restaurants just a mile away. Access to 2 high ways is a very nice feature for commuters. The pool is very clean and well maintenance. I would definitely recommend this hotel for anybody. It is a little pricy but you get what you payed for with everything you get Lee mas

I have lived at Alta Crossing for 5 years now and I have not had any problems. Everything has been up to date. When I have had problems maintenace was there right away to get the job done and its never a big problem its always minor. The people here are friendly and it is quite. The new staffing office is great they have been very helpful. I will be sigining for my fourth year here with Alta crossing. Overall I recommand Alta Crossing as a place to call home.