Block 334 Apartments

This place has had so many issues since I moved here last year. Theres been roach issues, gnats, dog poop in hallways and the garage, homeless men sleeping in the hallways, broken elevators, and a pool that seems to close every few weeks.

You may get a ton of space here but the issues that go along with it are unacceptable. It feels fair to say this complex is unsafe.

This apartment management is the worst I've ever encountered. The elevators don't work half the time, the entry gates also don't work and their excuse is that machinery that is used heavily have issues all the time. When the entry gates don't work, homeless people get inside the community. Good luck on nights and weekends, homeless people hang out on the steps at the front entrance. The property is infested with roaches and when you complain, it takes them months to conduct pest control. When... you ask why it takes so long, they tell you that you should submit the request online instead of requesting at the office so there is a paper trail. The fire alarm goes off for no reason atleast once a month, sometimes at 2am. When the fire department arrives and finds no fire, they look for the key to turn off the alarms and they keybox is empty. The property security officer is nowhere to be found and the fire department can't get in contact with property manager so the loud fire alarm stays on for hours. Not to mention, the worst property managers ever. They won't listen to anything, they won't work with you or understand legitimate concerns. Jerry is great but has no power to make decisions. Courtney thinks she runs the place so she puts the blame on you for everything instead of listening to you like a good manager should. We have lived here for a year and have been on autopay so never been late. Recently, they changed their autopay vendor so you had to set it up again and they sent an email regarding that. That email went to spam so we never saw it. The payment is due by the 3rd, which happened to be Friday. We went to the office on the 5th, which was Sunday because we didn't see the payment deducted from our bank account. Courtney refused to waive the daily late pay charges. We tried to reason with her and she said they are business and she is already making an exception to accept a personal check so she won't waive the charge. Lee mas