30/11/24
Verified Renter
The maintenance team are the greatest part of the property. Management are clueless. Every other day the elevator(s), garage gates or lighting is an issue.
Reseña de Apartments.com
Administrador de la propiedad en Encore Montrose respondió a esta revisión
Hi Natieka, thank you for taking the time to share your feedback. We’re thrilled to hear you appreciate the hard work of our maintenance team—they truly are dedicated to providing excellent service.
We’re sorry to hear about your concerns regarding... the elevators, garage gates, and lighting. Please know that we take these matters very seriously and are actively working to address them. Maintaining these systems is a top priority, and we understand how important it is for everything to function seamlessly in your home.
If you’d like to share more details about your experience or discuss specific concerns, please don’t hesitate to reach out to the office directly at [property email/phone]. We’re here to listen and make improvements based on your feedback.
Thank you for being a valued part of our community