14/4/25
Verified Renter
It's a good community and the layout of the apartments and the complex is excellent. However, the management does not respond to situations that make apartments essentially uninhabitable. Management has been extremely poorly organized, poorly staffed, and poorly responsive. Most are not aware of major issues impacting the complex. Two buildings had units that were stripped of exterior walls and insulation for upwards of three months following a hurricane. If there's a major problem, the complex... will take months to report back and rectify the issue. If you're alright with taking a gamble on your living conditions, then this is the apartment for you.
Reseña de Apartments.com
Administrador de la propiedad en Village at West University respondió a esta revisión
Here at Village at West University, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (713) 592-5200 to discuss ways we can better serve you in the future.