Heritage Lofts

I haven't been here a week and this is already the worst experience of my entire life.

6 days in and I still have no access to my apartment. If the gates are closed. Or the door to the building is locked.... I can't get in. Every time I use something to prop the door to the building open, someone moves it. I literally have to walk around to the other side of the building and HOPE that they have something propping their door open and walk back to my side. Sometimes I get lucky and someone walks... out the door at the right time then I can enter.

Last night all doors were locked and I had to SLEEP IN MY CAR. Woke up and went to work because the door was still locked. No shower... No bedroom. No access to anything that I paid for when I signed the lease 6 days ago.

The manager knew about this since day 1. At first it seemed like she was trying to help... But as of day 4... I have called the office time after time... And texted time after time. Now I'm getting no response. I work before they open and come back after they close. So the only time I can go to the office is on Saturday.

I'm here earlier tonight so hopefully I can catch someone walking out and enter the building sometime tonight. It'll be nice to shower and sleep in my bed tonight.


I don't even know if I should even waste my time going to the office Saturday. I'm a new resident. If they knew I couldn't get into the apartments for an entire week and didn't care.... Why would they all of a sudden care on the 7th day. I truly expect them to not do anything. Why would they? I signed the lease. I hold no power.

Even if they do all of a sudden allow me access to my apartment... I've seen enough about what they prioritize... And it's not the new residents.

OH. My ceiling fan and lights weren't working my first day. I have drawers and cabinets that won't open or close. They came fixed the fan and light... But did nothing about my cabinet.

Safe to say... Do yourself a favor. Find somewhere else to move. Lee mas

The 2 managers in the apartment complex office are awful. They know about the many items that need to be taken care of and they don’t seem to care about the health and safety of the residents living here at the Heritage Apartments. Since these 2 managers, owner and management company came in to take over in March 2023 the apartment complex has gone down hill fast. Many long term residents and other residents are moving out due to the many issues that the 2 managers in the apartment complex... office are aware of and are not taking care of the issues like picking up trash in the hallways on a daily basis, mopping the floors in the hallways on a daily basis, vacuuming the carpets in the hallways on a daily basis, sweeping the hallways on a daily basis, mopping and cleaning up the laundry rooms on a daily basis, picking up trash in the laundry rooms on a daily basis and picking up trash around the outside of the apartment complex on a daily basis. The 2 apartment complex managers in the office know about the daily cleaning issues and all we get from the 2 managers are excuses and more excuses and more excuses time and time again on when an issue is going to be taken care of. The Heritage Apartments were once a wonderful place to live way before these 2 office managers, owner and management company ever took over in March 2023. Don’t even visit this apartment complex or even rent in this apartment complex. Lee mas

First Impressions are key when you go look at an apartment complex. You look at everything in the area were that apartment complex is located, the outside of the apartment complex to see how clean the outside of the apartment complex grounds are being properly maintained from trash, safety issues on the outside of the apartment complex, lightning on the outside of the apartment complex buildings at night, as well as the upkeep of the apartment complex building(s) on the outside. When you go into... the apartment complex office to take a tour of the inside of the apartment complex you also look at how clean the apartment complex main office is being properly being maintained (which can be deceiving and being cleaned) as well as the management stuff in the office, there knowledge of there apartment complex property, as well as how clean the inside of the apartment complex hallways, laundry rooms and the inside of the apartment units in the apartment complex are being properly maintained and cleaned on a daily basis. If the apartment complex is not being properly maintained on the apartment complex grounds with the landscaping, trash not being picked up outside of the apartment complex and the inside of the apartment complex is not being cleaned on a daily basis do you bother going into the apartment complex main office to take a tour of the inside of the apartment complex and the apartment complex units….no not at all!!!
First Impressions are everything in keeping your residents living at your apartment complex and having new renters coming into your apartment complex to live at your apartment complex. If your apartment complex isn’t being properly maintained and cleaned on a daily basis your long term residents will be moving out of your apartment complex and you will not have any new tenants renting at your apartment complex.
This is the same thing with apartment complex’s that you are a Secret Shopper and your inspecting of an apartment complex to see if you want to live at that apartment complex. Do not live here at this apartment complex!!!!! Lee mas

The Heritage Apartments were once a very popular place to live years ago and there were residents who have lived here for 10+ years,
15+ years and even 22+ years as well as generations of the same family from parents, there children and even there family friends have all lived here at The Heritage Apartments years ago. Now days the apartment complex office manages don’t even take care of the inside and outside of the Heritage Apartments. Apparently the apartment complex office manages don’t... even care about the health and safety of there residents here at the Heritage Apartments.

Lee mas

The Heritage Apartments were once a very popular place to live years ago and there were residents who have lived here for 10+ years,
15+ years and even 22+ years as well as generations of the same family from parents and there children as well as family friends have lived here at The Heritage Apartments. Now days all of the long term residents are moving out of the Heritage Apartments because of all of the many issues and items that are not being taken care of by the office managers in the... apartment complex office. The office managers know what needs to be done with the much needed cleaning all around the apartment complex inside and outside of the Heritage Apartments. Apparently the office managers don’t really care about the health and safety issues and the health and safety of there residents at the Heritage Apartments. Lee mas