HiLine Heights Apartamentos

Lives here for 3 years and I’ve seen a decline in service and property amenities (rude staff, gym equipment broken, door locks/fobs broken, etc). They are trying to do more community events which is nice and the location is great.

Since the management change (Jan/Feb 2024), this place has definitely reduced in quality. While the best part of living here has been the location, everything else is not great. Repairs are not timely, leaks are not fixed after months, gym is closed, hallways are not cleaned, stairwell keys don’t always work, and the front desk is not responsive unless you are there in person. They do not respond to phone or email, and give very little notice (less than 24 hrs) about changes or demands (yes,... their communications are often rude too). Not a fan and would not recommend Lee mas

Very clean and friendly staff. Spacious and bright, with modern amenities. Great location near parks and shops. Friendly management, but occasional noise from neighbors.

I've lived at Hiline for ~four years and have stayed due to good rent prices for the area and accommodating building management. However, with the new management, things have gone downhill. The parcel system was broken for a number of weeks; it has been fixed now, but it was an inconvenience for people working an 8-5 job to have to pick up packages during office hours. The elevator and key fobs have been broken for a month. There have been email updates but no progress has been made to fix the... issues. Instead, more focus has been placed on other things that did not need fixing including parking & transitioning trash vendors. There are other small things that would dissuade me from re-signing including demanding requests made by the management with little turnaround time, trash piled up outside my apartment for days during the valet trash transition and the leasing office not picking up calls / not being diligent about calling back. Overall, I would not recommend this apartment complex. Lee mas

This is an amazing complex and has everything ,I personally want and go to. Like Guitar Center and have what ,I want in my life and forever.