Memorial Heights Apartamentos

The location is amazing, But the management is just terrible. Very unorganized they will lose your paperwork and will always try to find a way to over charge you. If you do sign up be prepared to always check your ledger because they will add random miscellaneous fees. And when you ask them what it's for they will tell you it's for (pool views)All they care about is money and if you are late with rent they will file for eviction immediately. They don't care about you only money.

The location is great. Maintenance staff is great. Management is disorganized, dishonest, and lazy. Management is only concerned with getting new people in the door. If you’ve already signed your lease, they will treat you poorly. This apartment complex would be fantastic with a new management team and a focus on serving the community that it benefits from.

Outside looks amazing, nice pool but kitchen and restrooms are so small. Could not imagine living in a dingy 8x8 box even tho the area is nice. Go take a tour!

While on-site management is great, at the end of the day it's still a GREYSTAR managed property whose focus is money over customer service. In this case a $70 carpet cleaning fee because of pet stains, despite the fact that we did not have a pet and were only in the apartment less than 1/2 the time we occupied it. We paid the other fee under protest that it was nothing more than wear and tear in an old, not updated apartment. But when we drew the line for pet stains and no pet, they simply... threatened to turn the matter over to a collection agency. They ultimately got their money....and this review. Lee mas

I have lived here for about six months. The location, the up keep and response from the office staff and maintenance crew is always prompt. Jandra, Elsa, Denise, Veronica and the amazing and sweet Emilia, that has consistently gone above and beyond as the newest leasing agent all provide amazing tenant response, reliability and prompt responses to anything that is needed; even if I didn't realize I had a popsicle stick in my garbage disposal. Love where you live as the employees do with the... charm of this location. Lee mas