NOVEL River Oaks by Crescent Communities Apartamentos

I’ve lived in this apartment complex for three years, and the experience has significantly declined. When I moved in, the 24/7 concierge and valet services were key amenities, but both have been removed without notice or alternatives. The lack of communication regarding such major changes is disappointing and unprofessional. Maintenance is unreliable, with work orders often delayed or unresolved.
Parking has become a nightmare due to new restaurants in the building. Aggressive valet attendants... take resident spaces, and management has done nothing to resolve the issue. Noise disturbances, which were never an issue before, are now frequent and remain unaddressed despite multiple complaints. Additionally, ongoing construction often exceeds agreed hours, further disrupting residents.
Overall, the property’s potential is undermined by management’s poor communication, lack of accountability, and failure to address these ongoing issues. It’s become increasingly difficult to enjoy living here. Lee mas

Very clean and modern apartment. Welcoming staff and concierge. Within close distance of many grocery stores and activities. Excellent amenities.

Great experience living here for 2 years! Staff are wonderful and minus a few inconveniences here and there around the building, my apartment unit has been wonderful!

Entries are all dirty. Everywhere dog pees

We pay a lot for rent but cleaning is very poor

The manager thinks that only the management office is the building. The manager has to patrol and check around

A lot of places stick the "River Oaks" name in their title but not many live up to the expectations of a true luxury community. Novel River Oaks is a fabulously well kept luxury building. The staff is attentive and professional. The community events are fun and held often. The apartments have are nicely appointed with high end finishes. The gym and pool areas are very nicely done with new equipment and tv's and are always kept clean. Any time there is an issue, the concierge and maintenance crew... stay on top of everything until the issue is solved. Lee mas