The Alcove Apartments

Since moving in, there has been issue after issue after issue. The A/c unit in closet leaks weekly and mildew odor near restroom cabinet due to leak under sink. A small brown water stain was reported 3 months ago and multiple times thereafter prior to the ceiling collapsing. As a result, mold accumulated. Refusal to discount rent or transfer to another unit was given, only a suggestion of using model apartment during repairs. They "complete" service requests in system that haven't been done,... only to create a new one with same info. Lee mas

Please do yourself a favor and stay away from these poor POOR apts. The crime rate is very high. Upon 1st moving in, there was a break in every month. Roaches are horrible, no pest control comes AT ALL, EVER! In the summer, the units are so old and under-insolated to where your home will never get lower that 78-80 degrees even though its set to 73-75.. My light bill was $261 each month because of this. There are missing floor boards under the carpet throughout the unit. Rent is an extra 20+... dollars to pay online. My refrigerator went out on me 4 months in a row. The apt manager never made an effort to change it out. Their excuse was they didn't have a truck to transport other used refrigerators from sister properties, so I had to wait meanwhile Im repaying for groceries 4 months in a row. How is it that a complex does not have the necessary things such as a maintenance truck, to get a job done? Then when they finally switched it out, it was FILTHY with old food smears everywhere! Worst renters experience of my LIFE! Almost broke my lease because of this. CANT WAIT TO MOVE! Lee mas

Ive lived in this apartments for about 2 years now. When i first moved i asked them if they could change my fridge because it had broken pieces and it was falling apart. The sealing around the fridge door was coming off and you could see dead roaches inside it. They never changed it. I had to invest in a reusable mice trap because i have mice even in my bedroom! It’s ridiculous. My apartment is always clean since im at work most of the time. And i dont even enjoy cookin because roaches will... crawl on the kitchen cealing and sometimes fall in the food. So disgusting!! Infested with roaches and mice and dont bother asking for pest control it’s useless. And if you want to pay rent online is an extra charge of 20 something dollars. Very inconvenient. If you can afford something better go for it, cause youll wish you never rented here. So glad my lease is up soon. Lee mas

Hello I wish I never reside at Alcove Apartment the maintenance and Serives is not greatly appreciated most of the view that on the website are true. Also the I'm very disappointed in the way the system works for rent you pay online they charge you a arm and a leg to pay online the office is not open on Sunday so you have to pay your rent on any day before Saturday before closing time so if you have to work you bad. But I brought my rent to the office on Monday morning at 9.30a.m. ... office open at 9a there others tenant that brought their rent and put it in the office door before 9:00a Monday so they don't get an late fee but I do late fee is too much 75 dollar and 10 dollar after but all the tenants that have they money order through the door should get a late fee as well mines money order is stamp before the 4th of the month as well but just because you guys don't open on Sunday and I came right when the office open I have to pay a late fee not good customer service to me my opinion. Lee mas

Don't move here it's roaches pool dirty all year no security officers horrible interstate it's jus a horrible place to live, they use cheap paint on their tubs and walls jus nasty